Huiying Lin

Work History

Ansys Japan

07.2022 - Current

Established trust among partnered organizations by resolving disputes promptly and fairly, while preserving long-term business relationships.
Enhanced communication between company and partners by organizing regular meetings, webinars, and conference calls.
Implemented effective strategies for partner onboarding, marketing and management to boost overall channel performance.
Developed comprehensive marketing plans in partnership with the marketing team to drive increased brand awareness within the channel network.
Collaborated closely with internal teams such as sales, marketing, product development, and customer success to ensure alignment on strategies and initiatives related to channel partners.
Ensured compliance with all legal regulations governing channel partnerships while mitigating risks associated with potential conflicts of interest or other issues that could arise from these relationships.
Provided accurate forecasting of pipeline opportunities through diligent tracking of partner activities in CRM systems.
Met existing customers with Channel Partner, review current services and expand sales opportunities.

Ansys Japan

10.2021 - 06.2022

Increased client satisfaction by building strong relationships and addressing their needs promptly.
Successfully resolved escalated issues, preventing potential loss of valuable clients, while maintaining positive relationships with all parties involved.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Collaborated with the internal team to identify potential upsell and cross-sell opportunities.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Developed customized account plans for clients to help them achieve their business goals.
Negotiated contract terms with clients, securing favorable agreements for both parties.

Altium Japan

04.2018 - 09.2021

Achieved higher client satisfaction ratings through consistent communication and problem resolution.
Negotiated prices, terms of sale and service agreements.
Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
Anticipated clients' needs by staying in touch on regular basis.
Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
Communicated with clients and customers to gather, provide, and share updated information on products and services.
Increased customer satisfaction by addressing and resolving complaints in a timely manner.

Itec Japan

06.2015 - 03.2018

Financial systems development and maintenance.
Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.