Hui Li

Retail IT Project

• Managed budgets and schedules for store IT projects.
• Coordinated with teams and vendors for equipment requests and implementation.
• Supported store operations through account setup, device deployment (POS, iPad, iPod, Android), and issue resolution (CS2000, Intune).

Device & Infrastructure Management

• Led device replacement projects, including 1600 iPhones, 250 BGM players, receipt printers, and other critical equipment, ensuring on-time deployment and smooth transitions.
• Managed device lifecycle from procurement to disposal, including selecting successor devices, coordinating procurement, and handling obsolete device disposal with proper data erasure.
• Improved network performance by adding access points (APs), installing signal boosters, and optimizing store wiring/layout to enhance customer experience.

Vendor & Contract Management

• Assisted with vendor contract updates, conducting cost analysis
• Collaborated with the finance team to process payments and refunds.
• Managed seal applications, vendor registrations, and overseas sample shipments.

· Process Improvement & Intune Management

• Streamlined IT consumables ordering by integrating it into the supply system, allowing stores to place orders independently and reducing vendor coordination costs.
• Managed device groups and account permissions via Intune,

Marketing & Website Management

• Translated and created content on the China semiconductor market, publishing articles to drive traffic and engage visitors.
• Managed website functionality, creating user guides and improving user experience through UI redesign and better search functionality.
• Used social media and website promotions to increase customer engagement and retention.

Project Management & Vendor Coordination

• Collaborated on website development, improving user experience and adding content to reduce bounce rates.
• Managed inventory, processing orders, coordinating with vendors, and ensuring smooth product distribution.