Fashion retail associate with a focus on customer needs.
Skilled in personalized customer service, sales achievement, and multi-channel communication such as in-person, email, and mobile applications. Achieved repeat purchase rate growth of 8% YoY and personal sales growth of 36% YoY through goal-setting and tailored proposals.
Experienced in merchandising and digital content creation, contributing to customer engagement and brand value. Seeking to apply these skills to support diverse clients and build long-term relationships in a client support role.