Honoka Mizoguchi
530-127 Isshiki,Hayama-machi,Miura-gun,Kanagawa
Summary
Fashion retail associate with a focus on customer needs.
Skilled in personalized customer service, sales achievement, and multi-channel communication such as in-person, email, and mobile applications. Achieved repeat purchase rate growth of 8% YoY and personal sales growth of 36% YoY through goal-setting and tailored proposals.
Experienced in merchandising and digital content creation, contributing to customer engagement and brand value. Seeking to apply these skills to support diverse clients and build long-term relationships in a client support role.
Overview
3
3
years of professional experience
Work History
Sales Associate
Galerie De Pop Co.,Ltd.
04.2022 - Current
- Provided personalized customer service by analyzing purchase histories and preferences.
- Managed daily sales targets, customer engagement, and product purchasing decisions from year two.
- Conducted customer communication through multiple channels including in-person, direct mail, LINE, email, and company mobile app.
- Created digital content for the company’s app blog to enhance brand engagement.
Education
Bachelor Of Economics - Economics
Seijo University
Setagaya,Tokyo03.2022
Skills
- Customer Relationship Management
- Sales & Target Achievement
- Multi-Channel Communication
- Data Analysis & Merchandising
- Content Creation & Brand Engagement
- Problem-Solving
Timeline
Sales Associate
Galerie De Pop Co.,Ltd.
04.2022 - Current
Bachelor Of Economics - Economics
Seijo University