Overview
Work History
Education
Skills
Timeline
Generic

HIROYUKI ADACHI

Yokohama

Overview

16
16
years of professional experience

Work History

Customer Service

Kering Japan Limited Gucci Division
11.2021 - Current
  • Client Services
    Support for all customer inquiries
    February 2022
    Transfer to Product Care
    Customer Information on Repair

Sales Representative

COLOURS
12.2020 - 08.2021

development of sales plans
BtoB and BtoC transactions
CELL-IN AND CELL-OUT PLANNING AND ACQUISITION
Development of directly managed store staff
planning

Store Manager

Tapestry Japan, LLC. Kate Spade
02.2017 - 06.2020

Yokohama Luminine Store · Ueno Parco and Kawasaki Lazona · Odakyu Machida Branch
Support for general managerial and area managers' analysis work
Maximum number of staff management 7
[Business description]
·Customer service sales (men's & ladies' apparel, bags, leather accessories)
·Support for staff recruitment
·Shift management
·Staff training
·Order items/Inventory management
·Display
·Budget management
·Sales plan and sales promotion plan creation
·Formulation of promotional measures and so on


Assigned to jackspade.Promoted to Vice Store Manager in 2013 and performed all store manager duties.
Overall including staff development, sales management, and analysis.


Promoted to Kate spade store manager in 2017.

[Results]
the year 2020 February Store budget ¥2.730.000 Performance ¥2.750.000 Achievement rate 100.7% Individual Performance ¥687.500
March 2020 Store Budget ¥2.740.000 Performance ¥3.900.000 Achievement Rate 142.3% Individual performance ¥975.000

Five new stores opened in a year.

Vice Store Manager

Tapestry Japan, LLC. JACK SPADE
10.2011 - 01.2017

Jinnam Branch Flag Branch ·Yurakucho Hankyu Men's (short term) Ikebukuro Parco
general store manager's operations
[Business description]
·Customer service sales (men's & ladies' apparel, bags, leather accessories)
·Employment of staff
·Shift management
·Staff training
·Order items/Inventory management
·Display
·Budget management
·Sales plan and sales promotion plan creation
·Formulation of promotional measures, etc

Customer Service Salesperson

WEGO CO.,Ltd
04.2009 - 10.2011

July 2009 ~ September 2011
Sales of items in charge have been renewed for the first time in years.
Appointed item leader.

Customer Service Salesperson

Samsonite International S.A.
04.2008 - 03.2009

Bag sales, VMD support
April 2008 ~ March 2009 Participated as a customer service sales and VMD support.

Education

High School Diploma -

YOKOHAMAGAKUEN HIGH SCHOOL
Kanagawa,Japan
03.2008

Skills

  • Microsoft Office

:PowerPoint(Insert graphs /create presentation materials)

:excel(SUMIF function)



Timeline

Customer Service

Kering Japan Limited Gucci Division
11.2021 - Current

Sales Representative

COLOURS
12.2020 - 08.2021

Store Manager

Tapestry Japan, LLC. Kate Spade
02.2017 - 06.2020

Vice Store Manager

Tapestry Japan, LLC. JACK SPADE
10.2011 - 01.2017

Customer Service Salesperson

WEGO CO.,Ltd
04.2009 - 10.2011

Customer Service Salesperson

Samsonite International S.A.
04.2008 - 03.2009

High School Diploma -

YOKOHAMAGAKUEN HIGH SCHOOL
HIROYUKI ADACHI