Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Hinata Itai

Melbourne

Summary

  • Over 3 years of experience in hospitality
  • Strong verbal and personal communication skills
  • Highly skilled in delivering outstanding service by greeting and serving customers

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Hamayu
Nagoya
05.2023 - 07.2024
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Checked food before serving it to customers.
  • Cleaned up after they have their meals.
  • Communicated a lot with customers with a smile and created an atmosphere where customers felt comfortable talking to me.

Cashier

Porte Rouge
Sapporo
05.2022 - 03.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
  • Conducted price checks for special orders or discounts, as requested by customers.
  • Assisted customers over the phone regarding store operations, product information, and order placement.
  • Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Server

Carta Pacco
Sapporo
03.2021 - 03.2023
  • Provided special customer service.
  • Stay informed about daily specials, new menu items, and promotions.
  • Provided exceptional service to a high volume of daily customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Education

4 - English Composition

Nanzan
Japan, Aichi
03-2026

English

ILSC
Melbourne
11-2024

Skills

  • Good customer service
  • Order Taking
  • Customer Assistance
  • Product Recommendations

Languages

English
Professional
Japanese
Native/ Bilingual
Korean
Elementary

Certification

  • RSA
  • TOEIC760
  • Barista skill (But I cannot do latte art)

Timeline

Server

Hamayu
05.2023 - 07.2024

Cashier

Porte Rouge
05.2022 - 03.2023

Server

Carta Pacco
03.2021 - 03.2023

4 - English Composition

Nanzan

English

ILSC

Similar Profiles

CREATE PROFILE
Hinata Itai