Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hesu Amasawa

Tokyo

Summary

adept at multitasking and building trust through effective communication. Successfully enhanced customer satisfaction by responding swiftly to needs and implementing tailored beauty solutions. Recognized for improving service quality, leading to increased positive evaluations and contributing to overall business success.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Esthetician

Sky Co., Ltd.
11.2020 - Current

[Skills utilized]

- Listening skills: Accurately understand customer requests and respond optimally.


- Multitasking skills: Work on multiple tasks simultaneously and efficiently.


- Communication: Build trusting relationships by providing clear information.



[Summary]

Utilizing communication skills and insight, provide high-quality service to customers as a beauty consultant.

Listen carefully to customers.

Confident in proposals and sales skills that meet their needs.

Respond quickly when problems arise.

Always prioritize customer satisfaction.

Build trusting relationships within the team.

Exchange opinions and conduct training to consistently improve skills.

As a result, customer evaluations have increased, contributing to business results.

Trade Office Reception

Evergreen Shipping Agency Japan Co., Ltd.
02.2016 - 05.2018

【Skills utilized】
- Multitasking: carried out multiple tasks simultaneously.

- Communication skills: Achieved smooth information transmission.

- Negotiation skills: Smooth coordination with other departments.



【Summary】


Self-motivated, with a strong sense of personal responsibility.

Worked effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment.

Proven ability to learn quickly and adapt to new situations.

Talent Manager

Heartsounds Inc.
04.2008 - 05.2015
[Skills utilized]

- Listening skills: Accurately understand and reflect client requests.

- Multitasking: Efficiently handle simultaneous tasks.

- Sales skills: Achieved improved performance by developing new customers.



[Summary]

In the course of his work, he understands the goals of the entire team and adjusts to make the most of each individual's strengths.

He utilizes individual approaches to talent and puts into practice ideas that lead to results.
By moving things forward flexibly even in difficult situations, he has produced ambitious results.

Voice and Accent Trainer

Unison Ltd.
06.2004 - 03.2008

[Skills utilized]

- Communication skills: Able to communicate smoothly with a variety of people.

- Sales skills: Able to make proposals based on customer needs.

- Multitasking: Able to effectively carry out multiple tasks simultaneously.



[Summary]


strengths ability to communicate smoothly with a variety of people.

She uses feedback from clients to improve the quality of her next sessions.

She has increased the number of celebrity appearances and collaborative projects.

She constantly updates her course materials based on feedback and industry trends.

She develops customized lesson plans to address specific needs.

As a result, she has increased her students' overall satisfaction.

Education

Tokyo Korean Middle And High School
Japan Tokyo
03.2004

Skills

    Customer service
    Skin care and treatment suggestions that match both men and women
    Facial, lymphatic massage, nail care, head spa treatments
    Ability to listen and proactively propose menus that meet customer needs

Certification

〔Qualifications〕 ・Ayurveda Advisor Hand Treatment (JAPA)December 2021 ・Head Spa Qualification(ALORB)June 2022 ・Hollywood Eyebrow Lift (HBL)February 2024

Languages

Korean
Upper intermediate (B2)
English
Elementary (A2)

Timeline

Esthetician

Sky Co., Ltd.
11.2020 - Current

Trade Office Reception

Evergreen Shipping Agency Japan Co., Ltd.
02.2016 - 05.2018

Talent Manager

Heartsounds Inc.
04.2008 - 05.2015

Voice and Accent Trainer

Unison Ltd.
06.2004 - 03.2008

Tokyo Korean Middle And High School
Hesu Amasawa