Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Hemlata

5G Packet Core Specialist
Thane

Summary

Total Experience: 9 Years

Understanding of 5G Core and 5G EPC architecture. Understanding of Dockers, Kubernetes Strong analytical and documenting skills and experience in creating Technical Documentation. Good communication and presentation skills,experience of Vendor-Customer interaction. Experience in working with overseas and domestic customers. Highly adaptable to cross-cultural requirements (clients and countries). Well Experienced in Telecom Packet Core and fulfilling various phases like operation and Maintenance, expansion, traffic analysis, software upgradation, Testing, preventive actions, corrective Maintenance, optimization of core equipment like MME, SGW, PGW, DRA and PCRF, Excellent knowledge of 4G and LTE Architecture Packet Core and Evolved Packet Core (EPC) and nodes including MME, SGW, PGW, HSS, PCRF. Hands on experience on 5g core nodes AMF, UPF, SMF, NSSF, NRF. Strong analytical knowledge of logs analysis and PCAPS.

Overview

10
years of professional experience
8
years of post-secondary education

Work History

Rakuten Symphony India Private Limited
Bangalore

5G QA SME
01.2022 - Current

Job overview

  • 5GC/LTE on Open stack /
  • Kubernetes Core Edge Solutions.
  • Working as5GC QA SME for Rakuten Mobile Network (Japan)
  • E2EPCAPsand log verification in Lab and approve Certification for implementing in production
  • Verification of HLD / LLD and suggest possible correction / Inclusion
  • Verify all the 5GSA Nodes are adhering 3GPP specifications
  • Preparing different Landslide (Spirent) Scripts to enable difficult failure scenario Simulations
  • Raise Bugs and diffracts with facts logs to the vendors for Fix
  • Implementing Patches and Upgrades(AMF, SMF, NRF, NSSF, UPF) in the Lab for Verification
  • Implementing New changes in Lab environment to check robustness of the solution
  • Cross domain co-ordination to implementation new changes and interfaces, Negations on AVP requirements
  • Identification of possible failure points and implementing changes to mitigate them
  • Enable various automations of Health-check and Test Cases with co-ordinations from different Teams
  • Enable 5GC Node (AMF, SMF, NRF, NSSF, UPF, UDM, AUSF, EIR) deployment automation via CICD tool(Jenkins - with HELM Chart) with co-ordination from Deferent Stake Holders)

Amdcos
Gurgaon

Software Support Specialist
05.2020 - 01.2022

Job overview

  • Policy development asper requirement
  • Successfully handled traffic migration and expansion activity in PCRF
  • PCRF version/Patch Upgrade
  • Upgrade related issue troubleshooting and MOP preparation
  • Setup testing labs and Develop, execute detailed plan, procedures for lab and field execution
  • Represent Core team in cross functional meetings with internal Allot, Dhiraagu, Claro telecom organizations and vendor community as needed
  • Provisioned and tested PCRF features on IMS network
  • Provided 7x24 Production Support management of billing related issues for business critical applications
  • Creating solution architecture docs like Use Case Repositories with Call Flows, HLD, LLD, Acceptance Test Plan covering
  • Business Cases, Use Cases, Configuration for PCRF
  • Log validations for clients like Claro Chile, Dhiraagu, Orange Liberia,
  • BotswanaTelecom, Globe telecom, TELUS and Internal Practice
  • Provide technical support in both lab and live traffic environment during customer Acceptance Testing
  • Key KPI monitoring and analysis including managing the monitoring tools KPI
  • Worked with “RELIANCE DIGITAL PLATFORM & PROJECT SERVICES LIMITED, System verification & acceptance and troubleshooting for HSI nodes
  • Knowledge on HLD, LLD preparation and reference for daily operations
  • Responsible for new integration and their smooth handover & takeover procedure of new nodes to Operations team
  • ATP testing for different nodes like MME & SAEGW & DPI
  • Discussion with vendors on different on-going issues and its proper timely closure
  • Analysis EPC Core faults and KPI degradation analysis in the network
  • Charging Gateway Report, Volume difference of PGW and OCS
  • Implementation of Software/Hardware Upgrade to SAE GW, IP Pooling and LAG segregation
  • APN wise IP pool design and addition in PGW
  • Batch file upgradation, Data backup and restore in SAE GW
  • MME and SGW pooling, local breakout
  • PCRF solutioning and testing
  • Analyzing and identifying issues for PCRF, SAE, MME and DRA on various interfaces
  • Hands on experience on Gx, Rx, Sh, and Sy, Sd interfaces specific to SAE, MME and PCRF
  • Fault Analysis and resolution within the SLA
  • Operation, Performance and configuration management for MME, SAE, PCRF and DRA
  • Audit for MME, DRA, SAE and PCRF Configuration
  • Peer node,connection, Mediation rule configuration on DRA
  • Corrective recommendation to Planning for better performance for SAE GW, DRA and PCRF
  • Troubleshooting of complex technical issue, analyzing Wireshark traces GTP, GTPC, DIAMETER, and various other protocol for Gx, SY, Gy, Rx, Ro, Sh etc
  • Successfully handled traffic migration and expansion activity in DRA/PCRF and another peer node
  • Key KPI monitoring and analysis
  • Policy development as per requirements
  • KEY ACHIEVEMENTS:
  • Successfully integrated and tested 4Gdata and VOLTE services
  • Successful traffic migration on virtualized network functions MME/ vGWs (VNFs) from legacy nodes
  • Proactive dashboard and KPI monitoring for daily operations and early resolution
  • Successfully handling the end to end L2 support for packet core network
  • Worked

RELIANCE DIGITAL PLATFORM & PROJECT SERVICES LIMITED
Mumbai

Packet Core Engineer
08.2017 - 05.2020

Job overview

· System verification & acceptance and troubleshooting for HSI nodes.

· Knowledge on HLD, LLD preparation and reference for daily operations.

· Responsible for new integration and their smooth handover & takeover procedure of new nodes to Operations team.

· ATP testing for different nodes like MME & SAEGW & DPI.

· Discussion with vendors on different on-going issues and its proper timely closure.

· Analysis EPC Core faults and KPI degradation analysis in the network.

· Charging Gateway Report, Volume difference of PGW and OCS.

· Implementation of Software/Hardware Upgrade to SAE GW, IP Pooling and LAG segregation.

· APN wise IP pool design and addition in PGW.

· Batch file upgradation, Data backup and restore in SAE GW.

· MME and SGW pooling, local breakout

· PCRF solutioning and testing

· Analyzing and identifying issues for PCRF, SAE, MME and DRA on various interfaces.

· Hands on experience on Gx, Rx, Sh, and Sy, Sd interfaces specific to SAE, MME and PCRF.

· Fault Analysis and resolution within the SLA.

· Operation, Performance and configuration management for MME, SAE, PCRF and DRA

· Audit for MME, DRA, SAE and PCRF Configuration.

· Peer node, connection, Mediation rule configuration on DRA

· Corrective recommendation to Planning for better performance for SAE GW, DRA and PCRF.

· Troubleshooting of complex technical issue, analyzing Wireshark traces GTP, GTPC, DIAMETER, and various other protocol for Gx, SY, Gy, Rx, Ro, Sh etc.

· Successfully handled traffic migration and expansion activity in DRA/PCRF and another peer node.

· Key KPI monitoring and analysis.

· Policy development as per requirements

KEY ACHIEVEMENTS:

· Successfully integrated and tested 4G data and VOLTE services.

· Successful traffic migration on virtualized network functions MME/ vGWs (VNFs) from legacy nodes.

· Proactive dashboard and KPI monitoring for daily operations and early resolution

· Successfully handling the end-to-end L2 support for packet core network.

Huawei Technologies PVT LTD
Bangalore

Engineer
05.2016 - 07.2017

Job overview

· Operation and maintenance of MSCs (Huawei MSOFTX3000/CSOFTX3000, Huawei UMG 8900) for Alarms, faults/ abnormal conditions of MSC & BSC.

· Defining and changing of all type of MSC related data like B-Number Analysis Table, Route Analysis,

· IMSI number analysis, GT analysis, Routing Case Tables etc. as and when required.

· Preparation and Loading of all type of data required for Implementation of C7 Links between MSC & Other Operators.

· Creating and Configuring Signaling Links and Traffic routes

· Integration & call testing of BSC with MSC.

· Preparation and analysis of switch report based on ATU, Utilization & KPI reports on daily basis.

· Opening and routing of new MSC levels of own or other operators.

· Resolution of Customer complaints.

· Software upgradation and patch loading in NEs as and when required.

· Taking system backup dumps (.DAT).

· Looking after IGWB for proper CDR polling

· Taking HLR database backup.

SYSTEM NETWORKS
Delhi

Network Support Engineer
08.2014 - 12.2015

Job overview

· Installing new software

· Installing new hardware (servers, printers, computer workstations, etc.)

· Setting up user accounts, permissions and passwords

· Overseeing security of all systems, especially the internet, and installing antivirus protection

· Fixing network faults

· Network maintenance

· Technical support for people using the network

· Training staff on new system

· Day to day admin and monitoring of network use

· Hands on experience in Monitoring tools and Ticketing Tool

Raygain Technologies Pvt. Ltd
Delhi

Trainee Software Engineer
02.2013 - 06.2013

Job overview

Project Title : Hospital Management System Environment: J2ee

Duration : 4 months

Description: - . It is web-based Hospital management systems developed for manage all information about the all hospital patient, hospital staff’s. By this software all work of the hospital can be easily done. Contribution: - As a team member I was responsible for developing the code for registration module, user login form.

Education

MDU,Rohtak
Haryana

Master in Computer Science Technology (M.Tech) from Computer Science
07.2013 - 07.2015

MDU,Rohtak
Haryana

B.Tech Computer Science from Computer Science
07.2010 - 07.2013

Government Polytechnic For Woman, Faridabad
Haryana

Diploma from Computer Science
07.2007 - 06.2010

Skills

4G/5G core domain expert

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Accomplishments

  • Project Title : Hospital Management
  • SystemEnvironment : J2ee
  • Duration : 4 months
  • Description: -
  • It is web-based Hospital management systems developed for manage the all information about the all hospital patient, hospital staff’s
  • By this software all work of the hospital can be easily done
  • Contribution: - As a team member
  • I was responsible for developing the code for registration module, user login form
  • Strength and skills
  • Zeal to learn new technologies and undertake challenging multiple tasks
  • Learn newideas and implement them in practice, Self-motivated and Hardworking
  • Team worker, self-confident, smart worker, Positive attitude and ability to succeed in challenging atmosphere
  • Professional Certifications & Training
  • CCNA (Cisco Certified Network Associate) : Cisco ID - CSCO12866247
  • Three months training in Red hat Linux.
  • Completed 5G Training from Udemy
  • Academic Qualifications
  • M
  • Tech (Computer Science) with 75% from SKITM (Affiliated to MDU) 2013-15.
  • B
  • Tech (Computer Science) with 71% from SKITM (Affiliated to MDU) 2010-13.
  • 3 Years Diploma (Polytechnic) in Computer Science with 60% from Govt
  • Polytechnic For Woman, Faridabad (Affiliated from Haryana Technical
  • Board) 2007-10.
  • Matriculation with 74% form HBSE.
  • Personal Profile
  • Father’s Name : Sh.Geeta Nand
  • Mother’s Name : Smt
  • Somwati
  • DOB : Oct, 21, 1991
  • Language known :Hindi,English
  • Nationality : Indian
  • Declaration
  • I,hereby,declare thatalltheabove-mentionedinformation istrue andcorrect to the bestof myknowledge
  • Date:
  • Place: (HEMLATA)

Timeline

5G QA SME

Rakuten Symphony India Private Limited
01.2022 - Current

Software Support Specialist

Amdcos
05.2020 - 01.2022

Packet Core Engineer

RELIANCE DIGITAL PLATFORM & PROJECT SERVICES LIMITED
08.2017 - 05.2020

Engineer

Huawei Technologies PVT LTD
05.2016 - 07.2017

Network Support Engineer

SYSTEM NETWORKS
08.2014 - 12.2015

MDU,Rohtak

Master in Computer Science Technology (M.Tech) from Computer Science
07.2013 - 07.2015

Trainee Software Engineer

Raygain Technologies Pvt. Ltd
02.2013 - 06.2013

MDU,Rohtak

B.Tech Computer Science from Computer Science
07.2010 - 07.2013

Government Polytechnic For Woman, Faridabad

Diploma from Computer Science
07.2007 - 06.2010
Hemlata 5G Packet Core Specialist