Haney Viel Mirambel
Liloan,Philippines
Summary
Driven Retail Sales Associate with strong knack for customer service and communication skills that foster positive client interactions. Demonstrates solid ability to manage transactions and maintain inventory accuracy. Committed to enhancing store performance and delivering exceptional shopping experiences.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Retail sales associate
EmelYas Gadgets
Cebu City, Philippines
02.2025 - 08.2025
- Dealt with returns, ensuring customer satisfaction.
- Assisted in visual merchandising, improving shop floor appeal.
- Managed stock levels for optimal store performance.
- Boosted store reputation with excellent customer service skills.
- Enhanced customer satisfaction by addressing and resolving complaints efficiently.
- Provided product knowledge to customers for informed purchases.
- Contributed to sales targets through active promotion of products.
- Facilitated smooth checkout process, reducing wait times for customers.
Cashier
SM Supermarket
Consolacion, Cebu, Philippines
01.2025 - 01.2025
- Resolved customer complaints professionally leading to higher retention rates.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Greeted each customer warmly, creating a friendly shopping environment.
- Balanced till at end of day, maintaining accurate records.
- Processed payments swiftly for improved customer experience.
- Packaged customer items carefully, ensuing merchandise safety.
- Managed queue effectively during peak hours for seamless checkout process.
- Handled high volumes of transactions during holiday seasons efficiently.
Sales Demonstrator
JAG-SM DEPARTMENT STORE
Consolacion,Cebu , Philippines
01.2018 - 01.2025
- Addressed feedback from previous demonstrations to improve future performances significantly.
- Maintained high standard of presentation throughout demos for exceptional audience reception.
- Conveyed unique selling points clearly during product demonstration, influencing buying behaviour favourably towards our brand.
- Demonstrated key features of products to influence purchasing decisions positively.
- Conducted engaging product demos for the purpose of driving sales.
- Handled customer queries effectively to provide comprehensive product understanding.
Education
Bachelor of Elementary Education - Major in English
University of the Visayas - Toledo City Campus
Toledo City, Philippines 06.2017 - 07.2021
Skills
- Customer information collection
- Cash drawer reconciliation
- Discount calculation
- Receipt printing
- EPOS system troubleshooting
- Point of sale operation
- Drive for results
- Promotion implementation
- Demonstrations expertise
- Technical product understanding
- Sales target achievement
- Digital marketing tools proficiency
Timeline
Retail sales associate
EmelYas Gadgets
02.2025 - 08.2025
Cashier
SM Supermarket
01.2025 - 01.2025
Sales Demonstrator
JAG-SM DEPARTMENT STORE
01.2018 - 01.2025
Bachelor of Elementary Education - Major in English
University of the Visayas - Toledo City Campus
06.2017 - 07.2021
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