NA HA
Shiohama,13
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Contents Moderator
Genpact
01.2021 - Current
- Developed and maintained editorial standards for content.
Sales Depart, Tour-facility Team, Account Manager
Hanatour
08.2019 - 01.2021
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
Manager of Purchasing Agency
BSSD Inc.
04.2018 - 05.2019
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Established and maintained e-commerce website to promote and sell products.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
Education
Bachelor of Arts - Chinese Culture And Language
Dankook University
Seoul02.2018
Skills
- Promotions Planning
- Pricing Strategy
- Vendor Management
- Operations Support
- Customer Trend Analysis
- Project Management
Japanese, English, Chinese(Mandarin), Korean
Japanese (JLPT, N1), English (TOEIC, 900/990), Chinese (New HSK, lv. 6) and Korean (Native),
Additional Information
MS office suite (Word, Excel, PowerPoint), Adobe Photoshop, HTML, and CSS5
Languages
Korean
Native language
Japanese
Proficient
C2
English
Advanced
C1
Chinese (Mandarin)
Proficient
C2
Timeline
Contents Moderator
Genpact
01.2021 - Current
Sales Depart, Tour-facility Team, Account Manager
Hanatour
08.2019 - 01.2021
Manager of Purchasing Agency
BSSD Inc.
04.2018 - 05.2019
Bachelor of Arts - Chinese Culture And Language
Dankook University
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