Open world RPG games
Giovanna Durgoni
Grape Farmer
Izumo,Shimane
Summary
I left Italy in 2013 to start my life in Japan. As I developed good skill in japanese language, I’ve been always active and tried different jobs until I started to help my ex husband into a little grapes farm. This work takes a lot of dedication and planning, as the Japanese market for fruits it’s very profitable if perfect products are delivered. However, our policy is to provide of course mostly delicious products, even if this means less eye catching. I have the confidence to sa that being a co-owner at Fattoria Natura Izumo, it improved some skill in strategic planning and financial management. Proven track record in enhancing operations and mentoring staff, fostering a culture of growth. Skilled in customer relations and problem-solving, I thrive in fast-paced environments, ensuring exceptional service and efficient processes. Committed to continual improvement and team collaboration.
Overview
15
15
years of professional experience
3
3
Languages
Work History
Co-Owner
Fattoria Natura Izumo
04.2016 - 11.2025
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Organizing workspace in order to facilitate the operation during the shipment of our products.
- Retail skills and good communication skills with customers.
Part Time Staff at Craft Beer Bar
Izumo Brewing Co.
07.2018 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
Assistant English Teacher
ECC Foreign Language Institute
04.2015 - 03.2016
- Maintained positive communication with parents and guardians, discussing student progress and addressing concerns proactively.
- Contributed to school-wide initiatives aimed at enhancing academic achievement, promoting diversity awareness, or improving community engagement among staff members and families alike.
- Collaborated with colleagues to develop interdisciplinary lessons, fostering connections between subjects for deeper understanding.
- Utilized data-driven decision making to inform instructional practices and improve overall effectiveness as an educator.
- Conducted regular assessments to monitor student progress, adjusting instruction as needed for optimal learning outcomes.
- Increased student motivation by implementing interactive activities and group projects.
- Enhanced student comprehension by incorporating diverse teaching methods and instructional materials.
- Provided personalized support to struggling students, resulting in improved performance and academic growth.
- Employed visual and auditory approaches to make lessons more interesting and interactive for students.
Camping Worker
Yume No Mori Usagi Camping
06.2014 - 03.2015
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
Waitress
Il Quattordici
06.2010 - 11.2013
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
Education
Tour Leader - Tourism
E.F.A.P.
Chivasso, Torino (Italy)06.2008
Turism
Istituto Tecnico Turistico Roccati
Carmagnola06.2003
Skills
Talent recruitment
Recruiting and training
Budget development
Customer service
Problem-solving
Small business operations
Negotiation strategies
Customer relations
Decision-making
Team collaboration
Multitasking and organization
Clear communication
Strategic planning
Task delegation
Supply chain management
Records management
Inventory management
Employee management
Goal setting
Human resources management
Verbal and written communication
Teamwork
Adaptability and flexibility
Active listening
Cost analysis and savings
Attention to detail
Staff training/development
Interests
Photography
Music
Cooking
Learning new languages
Timeline
Part Time Staff at Craft Beer Bar
Izumo Brewing Co.
07.2018 - 03.2019
Co-Owner
Fattoria Natura Izumo
04.2016 - 11.2025
Assistant English Teacher
ECC Foreign Language Institute
04.2015 - 03.2016
Camping Worker
Yume No Mori Usagi Camping
06.2014 - 03.2015
Waitress
Il Quattordici
06.2010 - 11.2013
Tour Leader - Tourism
E.F.A.P.
Turism
Istituto Tecnico Turistico Roccati