Dynamic leader with extensive experience in 5-star luxury hotels, specializing in revenue generation through innovative strategies, marketing expertise, and operational excellence. A proven track record of identifying untapped opportunities and transforming them into successful revenue-generating initiatives underscores a commitment to growth and profitability. Expertise in process optimization and cost control complements a strong focus on fostering a service-oriented culture that consistently achieves high guest satisfaction ratings. Passionate about enhancing the guest experience while maximizing operational efficiency and financial performance.
Problem-solving
Project management
Operations management
Team management
People management
Budget control
Business development
Decision-making
Creativity and innovation