Gerald Ulysse

• Supervised and directed a team of [X] library staff, providing guidance, training, and support to ensure the delivery of exceptional library services. Fostered a positive work environment conducive to collaboration, innovation, and professional growth.
• Established and maintained collaborative partnerships with local organizations, schools, and government agencies to expand library services, promote literacy programs, and reach underserved populations. Developed outreach initiatives to engage diverse communities and increase library usage.
• Implemented customer service best practices to ensure a positive experience for library patrons. Conducted staff training workshops and ongoing performance evaluations to promote a culture of excellence and continuous improvement.

• Documented inmate behavior and activities in logbooks.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Observed behavior of residents individually and in groups.
• Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
• Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.

Directed and supervised a team of radio operators and technicians, ensuring the proper operation and maintenance of communication systems. Provided training, mentorship, and guidance to enhance unit readiness and effectiveness.

Managed the planning, installation, and maintenance of radio systems, including HF, VHF, and UHF radios, as well as satellite communications equipment. Ensured seamless communication support for training exercises, field operations, and deployments.

Provided critical communications support during training exercises and real-world operations, facilitating command and control and enabling effective coordination between units. Responded swiftly to operational requirements and contingencies.

Developed and conducted comprehensive training programs for radio operators and technicians, covering equipment operation, maintenance procedures, and tactical communications techniques. Prepared personnel for deployment and combat situations.