George Barrett
Melbourne
Summary
Dynamic Lodge Manager at Mammoth Tree Services with a proven track record in enhancing guest satisfaction and fostering strong vendor relationships. A motivated worker with excellent communication skills, adept at implementing strategies that elevate customer experiences. Recognized for effective team management and maintaining operational excellence in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Lodge Manager
Mammoth Tree Services
09.2024 - 03.2025
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Implemented successful strategies to increase customer satisfaction.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
- Managed day-to-day operations of lodging facility, scheduling staff and overseeing budgets.
Pizza Delivery Driver
Dominos
02.2024 - 07.2024
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Waiter
Tar Barrel Mornington
09.2022 - 03.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Communicated with kitchen staff to enable accurate food preparation.
Kitchen Hand
Village Birdhouse
01.2022 - 03.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
High School Diploma -
Woodleigh School
Langwarrin10-2023
Skills
- Fast Learner
- Motivated worker
- Excellent social/communication skills
- Great teamwork skills
- Guest relations management
Languages
English
Native language
Japanese
Intermediate
B1
Interests
Nature
Hiking
Camping
Snowboarding
Surfing
Clubbing
Socializing
Timeline
Lodge Manager
Mammoth Tree Services
09.2024 - 03.2025
Pizza Delivery Driver
Dominos
02.2024 - 07.2024
Waiter
Tar Barrel Mornington
09.2022 - 03.2023
Kitchen Hand
Village Birdhouse
01.2022 - 03.2022
High School Diploma -
Woodleigh School
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