Gazelem Daan Abasanta
Virtual Assistant/ Data Entry
Hakodate
Summary
Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 12 years of experience providing quality administrative support to clients.
Overview
13
13
years of professional experience
5
5
Certifications
4
4
Languages
Work History
Virtual Assistant
GoTeam/ Client- InCharge Electrical Services
09.2022 - 10.2024
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Set up virtual Zoom/ Teams meetings, invited guests and disseminated agendas.
- Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
- Enhanced client satisfaction by efficiently managing and organizing schedules, appointments, and travel arrangements.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
- Conferred with customers by telephone, chat or email to provide information.
One-on-One and Group Class English Teacher
Newtype International Language School, United Re-Growth, MeRISE Academy
01.2012 - 01.2021
- Updating students' record and progress.
- Keeping accurate records of students' performance using class records book, school portal, excel.
- Handling schedule, queries and concerns.
Education
Licensed Secondary School English Teacher - English Major
Talisay City College
Talisay City, Cebu03-2012
Skills
Adaptability
Certification
English Teaching License Holder
References
- Ralphy T. Velmonte, College Faculty, Velez College, Velmonte.rafi@gmail.com, 09062376099
- Girlie May Baroy, English Instructor, guribaroy@gmail.com, 09277060967
Timeline
Virtual Assistant
GoTeam/ Client- InCharge Electrical Services
09.2022 - 10.2024
One-on-One and Group Class English Teacher
Newtype International Language School, United Re-Growth, MeRISE Academy
01.2012 - 01.2021
Licensed Secondary School English Teacher - English Major
Talisay City College
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