GAURAV SRIVASTAVA

Contract Management involving following activities:

- Creating contracts for deals with customers in Japan and cross-border transactions

- Managing contracts

- Handling invoices

- Managing work completion reports

- Managing delivery risks

- Negotiating with customers

- Creating Statements of Work (SOW) and managing requirements

- Mobilizing projects

- Managing subcontractors

Offshore Delivery and Project Management involving following activities:

- Account management for a major MFP/Medical Device maker in Japan, with focus on a specific scope

- Consulted on the project roadmap until the 2025 deployment plan

- Managed requirement management

- Oversaw offshore delivery management

- Implemented change management protocols

- Provided status reports to the customer and Accenture Steering Committee

- Managed resource allocation

- Provided support for 3rd party QA audits

Project Overview:

Led the migration of an ERP system from Oracle to D365. Managed a team of over 25 individuals across two subsidiaries of Accenture located in Japan and India. Conducted requirement management with the customer in Japan, while design, development, and system testing were carried out in India. Integration testing and deployment were managed from Japan. My team owned the customization and migration of three operational modules, including finance, customer service, and call center.

Overall Ownership of two solutions. Overview:

As a team, we were responsible for managing two solutions: a marketing automation tool and a sales pipeline management tool.

Roles & Responsibilities:

- Driving sales of these tools across the Latin America and APAC regions

- Identifying and understanding customer challenges

- Coordinating customizations to the tools to meet customer needs

- Overseeing the deployment of these tools at customer sites

- Providing business and process consultancy to clients, with a focus on continuous improvement (Kaizen).

We provided assistance to multiple Japanese SMEs and Blue-Chip companies in setting up and running their operations in India. Our key offerings included

business consultancy,

- Company setup

- Distributorship assistance

- Legal, finance, and HR consultancy

- IT offshore development. We successfully executed approximately 30+ development projects for web and mobile applications.

• Sales (EN, EE)
• Account Management
• Offshore Delivery Management

• Testing
• Help File Creation

• Project Coordination
• Presales for Japanese Clients