Airlines
Gakuto Imai
Sales Associate
Kanazawa,Ishikawa
Summary
Enthusiastic Sales Associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of compliance and training in customer relationship. Motivated to learn, grow and excel in airline industry.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Sales Associate
Okasan Securities Co.
Kanazawa, Ishikawa
04.2022 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
HND JAL Lounge Staff
Royal Holdings Co.
Ota, Tokyo
05.2020 - 03.2022
- Increased customer satisfaction by resolving issues.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor’s Degree - American And English Literature
Meijigakuin University
1-2-37 Shirokanedai, Minato, Tokyo 108-8636 04.2018 - 03.2022
Cross-Cultural Business Communication Certificate - International And Intercultural Communication
VanWest College
1016 Nelson St #200, Vancouver, BC V6E 1H8, Canada 12.2021 - 02.2022
Skills
Relationship building
Interests
Airplanes
Sports
Certification
TOEIC Score 925
Timeline
Sales Associate
Okasan Securities Co.
04.2022 - Current
Associated Financial Planner
04-2022
Cross-Cultural Business Communication Certificate - International And Intercultural Communication
VanWest College
12.2021 - 02.2022
TOEIC Score 925
10-2020
HND JAL Lounge Staff
Royal Holdings Co.
05.2020 - 03.2022
Bachelor’s Degree - American And English Literature
Meijigakuin University
04.2018 - 03.2022
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