Summary
Overview
Work History
Education
Skills
Awards
Timeline
GeneralManager
Frederic Marti

Frederic Marti

Nishinomiya

Summary

Dynamic leader with over 20 years of experience in luxury hospitality, currently driving excellence as Resort Manager at Joali Being. Expertise includes wellness, dining, recreational services, and luxury residences, all focused on maximizing innovation and profitability. Committed to crafting unparalleled guest experiences while fostering a collaborative environment among a diverse team of over 400 staff members. Successfully positioned the resort as a global leader in luxury and wellness travel through strategic vision and operational excellence.

Overview

21
21
years of professional experience

Work History

Resort Manager

Joali Being
04.2024 - Current
  • As a Resort Manager in Maldives we must balance guest satisfaction, Operation efficiency Financial Health and staff management. Oversee daily operations, and coordinate the life in the resort while empowering every employees to promptly resolve issues create and implement continuous process of improvements to ensure optimal efficiency and productivity throughout the organisation.
  • Enhanced staff retention by promoting in house talent for supervisory role.
  • Increased capture ratios and improved the gross profit percentages.
  • Augmented the average daily spend trough strategic pricing and service enhancement.
  • Developed a membership program for repeater guests enhancing guests long term retention.
  • Successfully develop created and opened two new food outlets diversifying dinning options.
  • Overseas daily operation of 68 keys ultra luxurious villas.
  • Restructured departments.
  • Solved costly operational problems.
  • Trains and coach staff.
  • Maximise productivity and operational efficiency.
  • Implement strategic and innovative initiatives that increase revenue.
  • Manage the forecasted budget while maintaining operation efficiency.
  • Ensure all department work cohesively to ensure guests seamless experience.
  • Encourage professional development and personal growth.
  • Minimise labour cost.
  • Elaborate medium and long term projection.
  • Monitor budgets, expenses, and revenues to improve bottom line margins.
  • Build relationships with local community, promote Sustainable tourism practices.
  • Improve guests service and guests satisfaction.

Director of Food & Beverage’s

Four Seasons Resort Bahrain
04.2022 - 04.2024
  • As a Director of Food and Beverage’s, our main duties are to be accountable for managing and overseeing the entire Food and beverage operation within the Hotel, collaborate with culinary teams to uphold high standards, innovate trough programs and series of collaboration to significantly increase customers satisfaction and loyalty. Be instrumental in creating exciting new venues that are tailored for the local market in, as well as advising General Manager and hotels teams on the best selection of products to capture market share drive guest satisfaction and revenue growth.
  • Created new exciting venues.
  • Increase in food and beverage revenue year over year.
  • Increase our program of events
  • Maintain and acumen guest satisfaction percentage.
  • Increase employee retention rate.
  • Develop our staff members with trainings programs and incentives.
  • Reduce 15% of our waste over a period of 2 year with better waste management policy.
  • Add long term value to the property.
  • Voted best restaurant, best bar, best speak easy, best asian restaurant in the country.

Group Head of Beverage’s

45 Park Lane , Dorchester Collection UK
08.2018 - 04.2022
  • Responsible for leading the beverage operation of six outlets for « Dorchester Collection » Managing a diverse team of 120 employees, developing innovative beverage programs that significantly enhance guests experience and drove revenue growth also collaborated with the culinary team to create exceptional trend leading activations boosting customer satisfaction and loyalty. Appointed Food & Beverages Director for the last 6 months.
  • Increase the yearly revenue on beverage by 50% over 4 years.
  • Increase the quality and layers of the beverage experiences in our bar and outlets.
  • Monthly training and incentive programs.
  • Creating unique wine and beverage collaboration and series of events.
  • All really successful with and augment on revenue of over 15% yearly.
  • And and augment on participation of 35% over 2 years.
  • Creation of a worldwide acclaimed wine list and beverage program.
  • Work with more sustainable suppliers.
  • Gain on gross profit percentage on average 1.5% per year over 4 years.
  • Increase on exposure of the brand
  • Increase in modernisation of the brand
  • Build strong team

Restaurant General Manager, Wine Director and General Manager “ pop up activation “

Town Hall Hotel UnlistedCollection
01.2015 - 08.2018
  • Oversaw the operations for three restaurants, two bars and a high-traffic events venue Curated and executed monthly events featuring renowned mixologist, chef and winemakers from across Europe. Successfully launched pop up activation wine bars and restaurants with Japanese chefs attracting diverse clientele and increasing the brand visibility. We did achieved with this Ground breaking trend leading hotel collection in east London incredible accolades such as being voted 3 year consecutive best restaurant In London, awarded with 4 rosette and named in the Michelin guide.
  • Pre opening and opening.
  • Events planing and execution.
  • Gain on traction and visibility.
  • Staff retention.
  • Staff efficiency.
  • Financial health and maximising the turnover of the restaurants.
  • Roosters management.
  • Incentive programs.
  • Training programs.
  • Concepts developments and execution.

Asistant Restaurant Manager and Wine Director

Pollen street social
06.2012 - 01.2015
  • Assisted in managing a high volume Michelin-starred restaurant in the heart of London under renowned chef Jason Atherton, ensuring exceptional service and culinary excellence. Oversaw a diverse team of over 50 staff members nurturing a collaborative and high-performance work environment. Contributed to the successful launch of new restaurant opening globally, including pre-opening involvement and opening execution enhancing brand presence and guests experience.
  • Involved in pre-opening and opening of a dozen of restaurants worldwide.
  • Creation of wine program worldwide.
  • Awarded 3rd best wine list in the country UK.
  • Awarded with a Michelin star.
  • Staff retention and development.
  • Incentives programs.
  • Retention of a Michelin Star

Cellar Master

summer lodge Hotel
06.2010 - 06.2012
  • Worked as Cellar Master in the summer lodge Hotel in Dorset UK, June 2010-June 2012.

Assistant Maitre d’Hotel

Hotel de Crillon
05.2008 - 06.2010
  • Worked as a Assistant Maitre d’Hotel, Hotel de Crillon, restaurant des ambassadeurs Paris, France, 2 Michelin stars from May 2008-June 2010.

Waiter

el Celler de Can Roca
07.2004 - 04.2008
  • Worked as a Waiter restaurant el Celler de Can Roca, Girona Spain 3 Michelin stars from July 2004-Avril 2008.

Education

MBA - Tourism Business

University Paul Sabatier
Toulouse
01.2004

Bachelor - hospitality & tourism

Lycée Jean Depuy Tarbes
01.2000

BEP - undefined

Lycée Jean de Prades
Castelsarasin
01.1998

Skills

  • French speaker mother thong
  • Spanish speaker native
  • English fluent
  • Italian and Japanese, professional knowledge
  • Guest Satisfaction, leadership, communication
  • Financial Performances, Resort and property’s developments
  • Passion for nurturing wining teams

Awards

finalist of the best sommelier in UK 2012, Awarded with Star Michelin in 2013, Advance master sommelier 2014, Voted 3 years consecutive best restaurant in UK 2016, Voted 3rd best wine list in UK in 2016, Voted top 100 most influential Personality in Hospitality UK 2016, Awarded with 4 AA Rosettes in 2017, Finalist of the best Restaurant Manager in UK 2017, Voted best restaurant & best bar in the country Bahrain 2023, Voted best Resort in Maldives best SPA in Asia 2025

Timeline

Resort Manager

Joali Being
04.2024 - Current

Director of Food & Beverage’s

Four Seasons Resort Bahrain
04.2022 - 04.2024

Group Head of Beverage’s

45 Park Lane , Dorchester Collection UK
08.2018 - 04.2022

Restaurant General Manager, Wine Director and General Manager “ pop up activation “

Town Hall Hotel UnlistedCollection
01.2015 - 08.2018

Asistant Restaurant Manager and Wine Director

Pollen street social
06.2012 - 01.2015

Cellar Master

summer lodge Hotel
06.2010 - 06.2012

Assistant Maitre d’Hotel

Hotel de Crillon
05.2008 - 06.2010

Waiter

el Celler de Can Roca
07.2004 - 04.2008

MBA - Tourism Business

University Paul Sabatier

Bachelor - hospitality & tourism

Lycée Jean Depuy Tarbes

BEP - undefined

Lycée Jean de Prades
Frederic Marti