FOUAD MUNEEB

Diligent and competent professional with 9 years of experience in testing of Infotainment system and Vehicle diagnosis working as Test Lead & Test Analyst in Tata Consultancy Services.

Expertise in Test Planning, Executing, Monitoring and Reporting of test activities during all project phases.

Complete knowledge of all IVI features, with expertise in HMI design and manual testing.

Experience in fixing real time vehicle issues in production environment.

Admirable temperament to multi-task & coordinate various activities under high pressure & time constraints.

Deputed Company - Nissan Motor Co.ltd Global Headquarter, Japan

Working closely and monitoring all test activities for a major Supplier and OEM (Nissan) for In-Vehicle Infotainment project at client location in Japan.

PROJECT DETAILS

1. Project: Service Delivery and Service Management
Organization: TCS
Client: Nissan GHQ Yokohama, Japan
Environment: Microsoft Azure, Postgre SQL, Service Now, Superset, Postman
Team Size: 8 | Role: Team Lead
Responsibilities:

• Working on Azure and OMS logs to identify real time customer issues in production environment.
• Working closely with L3 Teams to follow up for issue resolution.
• Monitoring daily operations for after SOP Nissan vehicles and fixing the issues before delivery to customer.
• Monitoring Vehicle manufacturing issues and creating the many types of campaign which is upgrade the Firmware of the Vehicle IVI.
• Worked on Service Now to manage the incident and Problem tickets.

2. Project: Test Management and Issue Definition Centre for In-vehicle infotainment System
Organization: TCS
Client: Nissan Motor Co.ltd , Japan
Team Size: 18 | Role: Team Lead
Description: This project is all about defining the testing strategies and defect prioritization so as to support tier 1 supplier of the software in resolving all the A, B & C rank defects in time and achieve the vehicle milestones on time. The activity is very important as it helps in identifying the correct areas to test and also helps in resolving the defects (out of 10K defects) as per their correct priority.
Responsibilities:

• Completed Test Design review for the Tier1 supplier.
• Verification of around 10K supplier test cases for the Test enhancement and an aim to reduce the defect leakage to OEM.
• Standardizing and improving the test cases created by OEM.
• Monitoring supplier Test execution to identify weak/mature areas in the product and defining effective Test plan and strategy for OEM based on it.
• Monitoring the Test execution of OEM to check for the maturity of the product with respect to approaching milestone and timeline.
• Identifying the weak areas in the software and indulging with the supplier in technical discussion to overcome those weak areas.
• Defined a standard for the Issue Prioritization of Vehicle infotainment defects reducing the subjectivity.
• Prioritizing the defects raised by all the departments (Multiple Region US, Europe, PRC etc.) of OEM.
• Validating the defects fixed, together with the validation of the possible side effects.
• Regular issue Fixing Follow up with Supplier for each Vehicle variant to avoid any delay in Vehicle timeline.

3. Project: Defect Triage for In-Vehicle Infotainment System
Organization: TCS
Client: Nissan Motor Co.ltd , Japan
Tools Used: JIRA
Team Size: 4 | Role: Team Lead
Description: This project is all about the defect management for the issues observed by the OEM for the multiple Vehicle variant and regions in the Vehicle infotainment system.
Responsibilities:

• Worked as the quality gate for the defects logged against the Tier1 supplier.
• Defect reproducibility check in Test bench environment and improving the quality of defects.
• Assigning defects to be validated to each engineer based on Vehicle milestones and issue priority (Multiple Vehicle and regions with overlapping Delivery date exists)
• Issue follow up with the supplier for the quick fixing as per the Vehicle milestones.

4. Project: Specification creation for IVI features: Pune, India
Organization: TCS
Client: Nissan Motor Co.ltd , Japan
Team Size: 10 | Role: Team lead
Responsibilities:

• Requirement analysis
• Creation of specification from requirement with minimum defect
• Manual testing of IVI for design, HMI, different features and driving restriction
• Function owner of different features
• Schedule management according to vehicle milestone
• Work with global partners and suppliers.

5. Project: Cpos (Centralized Point of Services):
Client: Vodafone, India
Technical Skills: Oracle, Pl/Sql, Advance functions in PL SQL, Unix
Domain: Telecom
Designation: Support Executive
Description: The purpose of the project is to offer end-to-end solutions for registration of new Prepaid (CIF) and Postpaid (CAF) customers
of Vodafone India telecoms. It also allows the customers to port in for Vodafone i.e., mobile number portability (MNP)
Responsibilities: Script development of fresh requirements using Advance PL SQL, Unix and enhancements of existing features on new modules.

I hereby declare that the above information is true to the best of my knowledge

Place: Japan

Date: 25/10/2021

*Refer annexure