Summary
Overview
Work History
Education
Skills
Timeline
Generic
Eunice Faith Francia

Eunice Faith Francia

Risk & Payment Senior Team Leader
Pasay City

Summary

Experienced with payment processing, financial reconciliation, and regulatory compliance. Utilizes problem-solving skills to enhance transaction accuracy and ensure smooth financial operations. Knowledge of industry standards and best practices in payment systems.

Overview

10
10
years of professional experience

Work History

Risk & Payment Specialist Senior Team Leader

Netease Solutions Inc.
06.2021 - 11.2024
  • Strengthened financial security by monitoring potential fraudulent activities and implementing preventive measures.
  • Performed various administrative tasks related to payments, including generating reports, updating records, and maintaining accurate documentation.
  • Trained new team members on company-specific software and standard operating procedures for efficient onboarding.
  • Maintained up-to-date knowledge of industry trends, regulations, and best practices to ensure compliance in all payment processes.

Payment Officer

Coldstream Marketing Solutions Inc.
08.2018 - 10.2020
  • Contributed to improved cash flow management through careful monitoring of outgoing funds and prompt resolution of issues.
  • Complied with established procedures when approving or rejecting claims.

Bar & Cashier

Serenitea
06.2016 - 02.2017
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Bar & Pantry

Max’s Restaurant
06.2015 - 06.2016
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Coordinated with line cooks to ensure smooth transitions between courses, optimizing guest satisfaction throughout their meal experience.

Autocad Operator

Entrust Services
03.2015 - 04.2015
  • Collaborated with project teams to ensure accurate representation of design intent in final drawings.
  • Enhanced project efficiency by creating and updating AutoCAD drawings for various engineering projects.

Education

Bachelor of Technology - Food Service Management

Sorsogon State College
04.2001 -

Skills

Experienced in Microsoft

Timeline

Risk & Payment Specialist Senior Team Leader

Netease Solutions Inc.
06.2021 - 11.2024

Payment Officer

Coldstream Marketing Solutions Inc.
08.2018 - 10.2020

Bar & Cashier

Serenitea
06.2016 - 02.2017

Bar & Pantry

Max’s Restaurant
06.2015 - 06.2016

Autocad Operator

Entrust Services
03.2015 - 04.2015

Bachelor of Technology - Food Service Management

Sorsogon State College
04.2001 -
Eunice Faith FranciaRisk & Payment Senior Team Leader