Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Erish Kathleen Villena

Erish Kathleen Villena

Tsukuba,08

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

16
16
years of professional experience
5
5
Certifications
3
3
Languages

Work History

English Teacher

Kids Creation Tsukuba
08.2022 - 08.2024
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
  • Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.

Hotel and Restaurant Staff

Ichibo Co. Ltd.
07.2021 - 07.2022
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Part Time Parcel Sorting Staff

Yamato Transport Co. Ltd.
04.2019 - 06.2021
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adapted quickly to changing priorities and requirements in response to evolving business needs.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Part Time Kitchen Staff

Shoya Restaurant
11.2018 - 03.2019
  • Supported efficient kitchen operations by assisting with food preparation tasks during peak hours.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.


Cafe Owner

HideoutSixtyTwo
08.2011 - 04.2018
  • Boosted cafe sales with creative marketing strategies and promotional events.
  • Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
  • Mentored and trained employees to improve performance and encourage professional growth.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Part Time

PonteFino Hotel
12.2008 - 02.2009
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Contributed to the hotel's reputation for cleanliness and comfort by providing exceptional service to all guests.

Education

Japanese

Sakura Tokyo Japanese Language School
Tokyo, Japan
09-2020

Bachelor of Science - Hotel And Restaurant Management

De La Salle University-Dasmariñas
Cavite, Philippines
04.2001 -

Skills

Customer Service

Certification

Certificate of Japanese-Language Proficiency N3

Timeline

English Teacher

Kids Creation Tsukuba
08.2022 - 08.2024

Certificate of Japanese-Language Proficiency N3

08-2021

Hotel and Restaurant Staff

Ichibo Co. Ltd.
07.2021 - 07.2022

Part Time Parcel Sorting Staff

Yamato Transport Co. Ltd.
04.2019 - 06.2021

Part Time Kitchen Staff

Shoya Restaurant
11.2018 - 03.2019

Leadership Excellence Achievement Program

10-2014

Advanced Leadership Course

09-2014

Foundations of Leadership Excellence

08-2014

Cafe Owner

HideoutSixtyTwo
08.2011 - 04.2018

Part Time

PonteFino Hotel
12.2008 - 02.2009

Philippine Airlines Seminar

10-2008

Bachelor of Science - Hotel And Restaurant Management

De La Salle University-Dasmariñas
04.2001 -

Japanese

Sakura Tokyo Japanese Language School
Erish Kathleen Villena