Erika Kanashiro

• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Following the GUESS RULES to succeed the purpose of the store as reach the target sale, help customers complete purchases, locate items, and join reward programs.

• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Collaborated with team members to handle guest requirements from check-in through check-out.

• Assisted management in developing new procedures for better call handling, resulting in improved efficiency.
• Maintained professional relationships with clients through excellent phone etiquette and active listening skills.

• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness during the time of Covid19.

• Have worked in my family's restaurant since I was a child.

Taking orders in Spanish and Japanese, making cocktails, etc.