Emmanuel Asamoah
Information Technology Specialist
1-5-901 Morinomiya, Joto Ward. Osaka
Summary
Experienced IT professional and educator with 9+ years of experience spanning IT systems management, teaching (IBDP & IGCSE), software development, and business development. Proven ability to implement scalable tech solutions, drive academic excellence, and enhance operational efficiency. Adept at leadership, training, and fostering collaborative environments.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Information Technology Specialist
Osaka YMCA International School
Osaka
07.2023 - Current
- Set up network profiles, security permissions, and file-sharing systems.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems, and key processes.
- Established IT policies and procedures, fostering a culture of security awareness within the organization.
- Resolved escalated issues by being a subject matter expert on wide-ranging topics.
- Planned and implemented upgrades to the school network infrastructure, reducing the construction cost by 80%.
- Diagnosed and executed resolutions for network and server issues, eliminating 99% of downtimes.
- Diagnosed and resolved hardware, software, and network issues proactively to reduce time spent on response by 50%.
- Trained end-users on new software applications and updates, increasing department productivity tremendously.
- Managed helpdesk operations, prioritizing tasks according to urgency and impact on overall school functions.
- Deployed 99% effective cybersecurity measures, including firewalls, antivirus software, intrusion detection systems, and periodic vulnerability assessments, to protect the school's digital assets.
- Maintained a flexible schedule and responded to after-hours and weekend emergencies.
Business Development Manager | Head of I.T.
Morgan International Community School
Accra, Ghana
03.2016 - 01.2023
- Spearheaded the development of EDUPACK (School Management System) and developed and managed the school website, which reduced licensing costs significantly.
- Provided technical support across departments, reducing downtime by 35%.
- Coordinated Cambridge IGCSE & Checkpoint exams; ensured 100% compliance with CIE regulations.
- Managed academic and facility equipment for over 400 students.
- Facilitated parent engagement and alumni relations for student recruitment.
- Successfully led the Health & Safety team for the IBDP 5-year review and infrastructure CIS Accreditation.
- Generated new business with marketing initiatives and strategic plans, leading to a 10% increment in student admission after COVID-19.
- Reached out to potential parents via telephone, email, and in-person inquiries.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
Head of IT Department
Express Funds International Money Transfer
10.2012 - 01.2016
- Installed, trained, and maintained nationwide money transfer software systems, eliminating external maintenance costs by 100%.
- Oversaw third-party software (Tally, Sikamra), improving agent efficiency by over 50%.
- Led staff training on new technologies and traveled to regional branches for technical support, tremendously increasing staff efficiencies.
- Conducted regular audits of hardware inventory to ensure proper asset management across the organization's technology infrastructure, which reduced expenditure significantly.
- Managed the procurement process for IT hardware and software, ensuring timely delivery of necessary equipment to support ongoing projects.
- Negotiated contracts with vendors, securing cost-effective services for the organization's IT needs and reducing initial estimated cost significantly.
Web Developer & Technical Support Specialist
Infinitus Consulting Ltd
04.2010 - 09.2012
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Increasing company revenue by developing and deploying banking applications (ETRS, alertWise) for CAL & Prudential Bank.
- Supported clients like Wirepick with 100% rapid resolution and system updates, significantly reducing downtimes.
ICT Classroom Teacher
Alajo Junior High School
08.2009 - 03.2010
- Trained lower secondary teachers on IT skills, guiding best practices and instructional techniques on the use of IT in education.
- Trained and developed students' skills in word processing, spreadsheet, and database programs (Microsoft Access).
- Invigilated and graded student works, quizzes, and examinations.
- Effectively managed the school's computer lab.
Education
Master of Education - Master of Education in Advanced Teaching
University of The Poeple
California, USA 11.2024 - 08.2026
Online Certificate - Complete Java Certification Course
Udemy
San Francisco, USA. 09.2022 - 11.2022
Online Certificate - Cat 1 Computer Science And ITGS
International Baccalaureate Diploma Programme
Geneva, Switzerland 07.2018 - 08.2018
Bachelor of Science - Business Management & Computer Studies
Wisconsin International University College
Accra, Ghana 01.2006 - 12.2009
Online Cources - Securities And Exchange Courses
Ghana Stock Exchange
Accra, Ghana 09.2009 - 11.2009
Skills
IT Systems Support & Troubleshoot
Web & Application Development (Java, PHP, Python)
Curriculum Coordination (IGCSE, IBDP)
Project Management & Business Development
ManageBac and CIE Portal Administration
Technical Training & Staff Onboarding
Organizational Leadership & Committee Management
Time Management, Communication, Analytical Thinking
Professional Development & Workshops
Professional Development & Workshops
- KELLER’s ARCS Model
- Developmental Dyslexia & Dysgraphia
- Ethics, Leadership & Teamwork
- ICT in the 21st Century
- Technology & COVID-19
- Enhancing Teaching through Psychology
Additional Information
Committee & Leadership Roles Co-curricular Engagement
- Senior Leadership Team Member, MICS (2021 – 2023)
- Chairman, Advisory Committee (2021 – 2023)
- IBDP Review – Health & Safety Leader (2020)
- CIS Accreditation – Infrastructure Leader (2020)
- Election Committee Member (2018 – 2023)
Co-curricular Engagement
- Football Coach (2018–2023)
- Basketball Assistant Coach (2020–2021)
- CAS Assistant Coordinator (2021)
- Table Tennis Team (2016–Present)
Timeline
Master of Education - Master of Education in Advanced Teaching
University of The Poeple
11.2024 - 08.2026
Information Technology Specialist
Osaka YMCA International School
07.2023 - Current
Online Certificate - Complete Java Certification Course
Udemy
09.2022 - 11.2022
Online Certificate - Cat 1 Computer Science And ITGS
International Baccalaureate Diploma Programme
07.2018 - 08.2018
Business Development Manager | Head of I.T.
Morgan International Community School
03.2016 - 01.2023
Head of IT Department
Express Funds International Money Transfer
10.2012 - 01.2016
Web Developer & Technical Support Specialist
Infinitus Consulting Ltd
04.2010 - 09.2012
Online Cources - Securities And Exchange Courses
Ghana Stock Exchange
09.2009 - 11.2009
ICT Classroom Teacher
Alajo Junior High School
08.2009 - 03.2010
Bachelor of Science - Business Management & Computer Studies
Wisconsin International University College
01.2006 - 12.2009
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