Emily Kamijo-Flanagan
Preston,Lancashire
Summary
Hardworking, result-oriented team-player eager to bring strong administrative skills and interpersonal skills to lead business success. Solid experience of rental property maintenance and management, meeting customer demands with a well-organized mentality. Commended for capacity to work with challenging clients and provide positive outcomes. .
Overview
2
2
years of professional experience
Work History
Maintenance coordinator
Fox & Co Property
Preston, Lancashire
08.2023 - Current
- Making appointment and conducting viewings, property checks and inventory checks.
- Worked with maintenance teams to address property maintenance and repair issues.
- Liaised with contractors to resolve property maintenance issues,
- Handling Telephone and email enquiries.
- Sales and lettings administrator duties using word and excel.
Barista and Customer Service assistant
Costa Coffee, Moto Service Station
Lancaster, Lancashire
06.2022 - Current
- Conducted daily Unit Management at a very busy motorway service station, including stock counting, making lists for handover and risk management.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation to achieve customer satisfaction.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Maintained hygiene standards.
- Resolved customer complaints and answered queries about store products.
- Helped meet business needs by working extra shifts.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Legal Auditor
Serve legal Limited
Preston, Lancashire
06.2022 - 09.2022
- Perform audits and risk assessments over a wide regional area.
- Submit a written report back in a limited time on a specific compliance issue.
- Covered flexible shifts to meet overall team goals.
Education
A-Levels - History, Psychology, Economics
Ripley St Thomas Academy
Lancaster, Lancashire 09.2020 - 08/2022
GCSEs - 10 GCSEs including Maths and English
Ripley St Thomas Academy
Lancaster, Lancashire 09.2015 - 08/2020
Skills
- Decision-making skill and strong problem solver
- Exceptional interpersonal communication
- Adherence to high customer service standards
- Prioritisation and time management
- Risk management and food hygiene management skill
- Basic Life Saving skills
Affiliations
- travelling
- playing the piano
- swimming
Accomplishments
- Completed Rookies Lifeguard Programme Silver Stage
References
References available upon request.
Timeline
Maintenance coordinator
Fox & Co Property
08.2023 - Current
Barista and Customer Service assistant
Costa Coffee, Moto Service Station
06.2022 - Current
Legal Auditor
Serve legal Limited
06.2022 - 09.2022
A-Levels - History, Psychology, Economics
Ripley St Thomas Academy
09.2020 - 08/2022
GCSEs - 10 GCSEs including Maths and English
Ripley St Thomas Academy
09.2015 - 08/2020
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