Elisabeth Mae Emi Reasoner
Waitress
Shakujiidai, Nerima-Ku
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
8
8
years of professional experience
Work History
Waitress
Growers Cafe
2023.05 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Waitress
Two Dogs Taproom
2017.05 - 2022.04
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
Ski Resort Technician
Ryuoo Ski Park
2019.12 - 2021.05
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Contributed to the development of ski resort parks and attractions.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
Snowboard Sales Representitive
Sports Bomber
2017.08 - 2020.11
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities by attracting non-Japanese speaking customers
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Waitress
Ruchira
2015.10 - 2018.08
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Contributed to the restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Ski Rental Technician
Big Sports Rental
2016.12 - 2017.04
- Ensured proper fitting of ski equipment to minimize risk of injury and maximize comfort for clients.
- Contributed to a positive team atmosphere through effective communication and collaboration with colleagues.
- Boosted business by attracting foreign customers using bilingual abilities.
Education
Professional Dog Groomer - Pet Grooming
Paragon Pet School
Michigan, USA04.2023
Nursery Teacher License - Child Care And Development
International Career Institute
Los Angeles, California12.2021
Skills
- Order Management
- Food safety understanding
- Customer Service
- Quick to understand, learn, and devise or apply ideas
Timeline
Waitress
Growers Cafe
2023.05 - Current
Ski Resort Technician
Ryuoo Ski Park
2019.12 - 2021.05
Snowboard Sales Representitive
Sports Bomber
2017.08 - 2020.11
Waitress
Two Dogs Taproom
2017.05 - 2022.04
Ski Rental Technician
Big Sports Rental
2016.12 - 2017.04
Waitress
Ruchira
2015.10 - 2018.08
Professional Dog Groomer - Pet Grooming
Paragon Pet School
Nursery Teacher License - Child Care And Development
International Career Institute