Delilah Muldrow
Chicago, IL
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Advisor
Rincon Family Service
06.2019 - 12.2023
- Developed and executed effective conflict resolution strategies to maintain a harmonious residential atmosphere.
- Conducted regular safety inspections to ensure compliance with housing policies and regulations.
- Provided support to residents during emergencies, coordinating with appropriate campus resources as needed.
- Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
Residential Aide
Thresholds Psychiatric Rehabilitation
08.2019 - 02.2020
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Promoted resident independence by offering guidance and support in performing various tasks such as personal hygiene, dressing, and mobility.
Sales Associate Specialist
United Center
09.2016 - 10.2017
- Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Residential Assistant
Prologue Harambee House
02.2015 - 10.2016
- Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
- Improved facility cleanliness by organizing and supervising regular maintenance tasks.
- Promoted a sense of community among residents through the planning and execution of social events and activities.
- Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
- Assisted participants with daily medication.
Education
High School Diploma -
Lucy Flower Highschool
Chicago, IL06.1992
Skills
- Recordkeeping
- Verbal Communication
- Team building
- Dependable and Responsible
- Teamwork and Collaboration
- Critical Thinking
- Good Telephone Etiquette
Certification
- DCFS Certified
Timeline
Residential Aide
Thresholds Psychiatric Rehabilitation
08.2019 - 02.2020
Residential Advisor
Rincon Family Service
06.2019 - 12.2023
Sales Associate Specialist
United Center
09.2016 - 10.2017
Residential Assistant
Prologue Harambee House
02.2015 - 10.2016
High School Diploma -
Lucy Flower Highschool
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