Deepak Kumar
UNI Logistics INC (Globlink China Logistics) (Sinoport Group)
Gurugram
1
Certification
18
years of professional experience
To leverage my academic background in MBA in Sales & Marketing, along with my experience in freight forwarding, customer relations, and supply chain management, towards a challenging role in a global organization. I am seeking a position that allows me to utilize my knowledge and personal attributes to contribute significantly to the success of the organization, while continuously developing my skills and growing as a professional.
Work History
Sales & Marketing Manager (Trade Lane Manager)
1 Year 8 Months- Established strong relationships with key decision-makers and stakeholders, leading to enhanced customer satisfaction and repeat business For Air & Ocean Freight.
- Sourced clients from various portals & set up face to face meeting with them and convert them in business.
- Conducted regular business reviews and presented performance reports to clients, highlighting growth opportunities and addressing any concerns.
- Maintain Logistics client’s data and send them tracking report for their shipments.
- Making Quotations with best Ocean Freight and Inland Charges.
- Import Export documentation and processing. Source new clients for business and contact them for face to face meetings and convert them in business.
Manager Sales
5 Months- Established strong relationships with key decision-makers and stakeholders, leading to enhanced customer satisfaction and repeat business For Air & Ocean Freight.
- Sourced clients from various portals & set up face to face meeting with them and convert them in business.
- Conducted regular business reviews and presented performance reports to clients, highlighting growth opportunities and addressing any concerns.
- Maintain Logistics client’s data and send them tracking report for their shipments.
- Making Quotations with best Ocean Freight and Inland Charges.
- Import Export documentation and processing. Source new clients for business and contact them for face to face meetings and convert them in business.
Manager Sales
2 Years 1 Month- Established strong relationships with key decision-makers and stakeholders, leading to enhanced customer satisfaction and repeat business
- Collaborated with cross-functional teams to deliver customized solutions that aligned with client objectives.
- Conducted regular business reviews and presented performance reports to clients, highlighting growth opportunities and addressing any concerns.
- Maintain Logistics client’s data and send them tracking report for their shipments.
- Making Quotations with best Ocean Freight and Inland Charges.
- Import Export documentation and processing. Source new clients for business and contact them for face to face meetings and convert them in business.
Business Development Manager
5 Years 3 Months- Managed the entire FTL process for a Domestic Transport Movement, ensuring timely and accurate processing of orders, invoices, and vehicles.
- Streamlined the FTL & LTL process by implementing a new clients.
- Led a team of FTL sales executives, providing guidance and support on all aspects of the process, including order entry, credit management, billing, and collections.
- Collaborated with sales and customer service teams to resolve issues related to order fulfillment, pricing, and delivery, ensuring customer satisfaction and timely resolution of disputes.
Export Customer Service (APL Logistics)
6 Years 2 Months- Source new clients from various portal & Taking booking order from them and making booking with SSL.
- Sending booking confirmation to customer and overseas agent if applicable
- Tracking & tracing container per customer request.
- Sending documentation alert to customer and docs team.
- Follow up with shipping line for export rate quotation and rate filing.
Customer Service Executive
2 Years 7 Months- Handling calls from customers and gave information about Airtel New Products and VAS services
- Taking complaints and forward them to concern department.
- Following up with client about their complaint and provide them information
Education
Master of Business Administration
GPA: 79%
B.A Arts
GPA: 56.4%
12th
GPA: 59.2%
10th
GPA: 55%
Skills
Import Export
Documentation
Negotiating
Logistics
Operation
Freight Forwarding
Accomplishments
- Appreciation Certificate for Q3 2009 for best team player in AEGIS BPO
- Silver award for Q1 2015 for exceptional performance across the desk
Interests
Hobbies: Swimming
Listening music
Traveling
Certification
- One year Diploma in Basic Computer Course From Red Cross.
- MS. Office: M.S. Word, M.S Excel, M.S PowerPoint, Windows 2000, XP
PERSONAL INFORMATION
Languages Known: Hindi, English
Disclaimer
I hereby declare that all above information is in correct with fact or truth up to my knowledge and I bear the responsibilities for the correctness of the above-mentioned particulars. Date
Timeline
Sales & Marketing Manager (Trade Lane Manager)
UNI Logistics INC (Globlink China Logistics) (Sinoport Group)
11.2024 - CurrentRead More
Manager Sales
Lx Pantos India Pvt Ltd
05.2024 - 10.2024Read More
Manager Sales
Express Global Logistics Pvt Ltd (EXG)
04.2022 - 05.2024Read More
Business Development Manager
Xtreme Freighter Pvt Ltd
12.2016 - 03.2022Read More
Export Customer Service (APL Logistics)
INFO-X Software Technology Pvt Ltd
10.2010 - 12.2016Read More
Customer Service Executive
AEGIS BPO
03.2008 - 10.2010Read More
Govt Sr. Sec School
10th
Read More
Govt Sr. Sec School
12th
Read More
Vaish College Rohtak
B.A Arts
Read More
NIMS Mumbai
Master of Business Administration
Read More