DAYANNA CHOQUECONDOR GUTIERREZ
Ayase
Summary
Highly motivated and personable bilingual (English/Spanish) sales and customer service professional with 4+ years of experience in retail, hospitality, and cultural program marketing. Demonstrated ability to connect with diverse clients, handle high-volume transactions, lead teams, and drive sales. Quick learner with a strong work ethic and excellent interpersonal skills.
Overview
5
5
years of professional experience
Work History
Senior Sales Associate
Navy Exchange
03.2023 - 06.2025
- Handle a variety of payment methods including cash, credit, debit, gift cards, and discounts with precision.
- Provide exceptional customer service by proactively engaging with customers and guiding them through merchandise, promotions, and loyalty programs (e.g., STAR card).
- Mentor and train new associates; delegate work assignments and offer guidance as needed.
- Perform accurate cash counts and ensure register balance.
Cashier
Chick-fil-A
04.2022 - 03.2023
- Delivered friendly, prompt service and assisted customers in placing and receiving orders.
- Maintained a balanced cash drawer; processed payments accurately and efficiently.
- Recorded customer feedback and ensured high-quality guest experiences.
Sales Representative
Universal Student Exchange
03.2020 - 03.2022
- Promoted cultural exchange and “Work and Travel” programs to university students.
- Built sales strategies to increase program awareness and enrollment.
- Negotiated program pricing and analyzed the client database to identify new opportunities.
Education
Marketing Management
ISIL
01.2019
High School Diploma - undefined
Saco Oliveros
01.2014
Skills
- Customer Service & Relationship Building
- Cash Handling & POS Systems
- Team Leadership & Training
- Bilingual Communication (English & Spanish)
- Sales & Negotiation
- Problem Solving
- Computer Competency
- Marketing Strategy
- Product knowledge
- Management
- Market understanding
Languages
English
Spanish
Timeline
Senior Sales Associate
Navy Exchange
03.2023 - 06.2025
Cashier
Chick-fil-A
04.2022 - 03.2023
Sales Representative
Universal Student Exchange
03.2020 - 03.2022
High School Diploma - undefined
Saco Oliveros
Marketing Management
ISIL
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