Darwin Clovis Razo
SOFTWARE/HARDWARE TECHNICAL SUPPORT
Nukata Gun Kota Cho Mutsuguridaigo 1-1 Village House 6-103
Overview
10
10
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
NC Machine Engineer
Daio Anesis
12.2016 - Current
- To solve different technical problems in the machines
- Provides maintenance to current products to enhance use and making sure machines are always in good conditions to improve work efficiencies all the time
- Produce very good products by counter checking, inspect always that the products passed and obtain the companies standard quality to be approve by our team leader
- Operate production equipment
- Maintain the warehouse's machines
- Assemble machinery parts
- Store products and materials
- Meet the deadlines of individual production tasks during shift
- Report on defective products or machinery
- Check stock levels and report deficiencies in products or raw materials
- Attended team and company meetings as well as safety training classes
- Communicated with other Production Workers and Team Leaders for better work and good working relationship.
SOFTWARE/HARDWARE TECHNICAL SUPPORT
Davao City Public Safety and Security Command Center (911)
10.2013 - 10.2016
- Install, configure, upgrade and maintain user workstations (hardware/software/operating system/network) and related peripherals
- Provide desktop support to users to troubleshoot and resolve problems/issues (hardware/software/network) related to their workstations and related peripherals
- Implemented proactive solutions to prevent recurring issues, reducing overall support tickets and improving user experience.
- Provided exceptional technical support for software and hardware, resulting in reduced downtime for clients.
- Maintain desktop computer and projector at conference room to conduct various meetings and seminars
- Maintain hardware support of the CCTV around the city.
- Network Devices:
- Cisco Routers and Switches, Ubiquiti Edge Router Lite & Edge Router Pro, GPON devices such as: Zhone 2301, Zhone 2426/2426A & Zhone 2424/2424A, Linkstar LSM2601/LSM2620, Asus RT-AC87/AC68U/AC66U/AC56s, Netgear R6220, etc. Protocols and Services: TCP/IP, IPv4, OSPF, EIGRP, IGRP, RIP, RIPv2, DHCP, HTTP, FTP, SMTP, IMAP, POP3 and Remote Access Networks/Systems:
- LAN/WAN, Router Configuration, Systems Integration/Configuration,Hardware and Software Troubleshooting, Computer Assembly/Disassembly, OS Installation, MTR, iPerf, Wi-Fi Configuration, etc.
- Operating Systems- Windows XP/Windows 7,8 ,10 and 11/Linux (Ubuntu)
- Software/Applications- MS Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Photoshop CS5, Sony Vegas Pro 9, etc.
- Security and Surveillance Systems: Analog CCTV System Installation, Termination, Configuration and Maintenance.
- Time & Attendance Biometric Implementation, Configuration and End-User training.
Education
Bachelor of Science in Information Technology -
University of Immaculate Conception
Davao City, Philippines 06.2009 - 05.2013
Skills
Professional
undefinedCertification
CISCO CERTIFIED NETWORKING ASSOCIATE (CCNA 1-4), 01/01/16, 05/01/16
Personal Information
- Date of Birth: 09/16/91
- Nationality: Filipino
Timeline
NC Machine Engineer
Daio Anesis
12.2016 - Current
SOFTWARE/HARDWARE TECHNICAL SUPPORT
Davao City Public Safety and Security Command Center (911)
10.2013 - 10.2016
Bachelor of Science in Information Technology -
University of Immaculate Conception
06.2009 - 05.2013
CISCO CERTIFIED NETWORKING ASSOCIATE (CCNA 1-4), 01/01/16, 05/01/16
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