Word
Orapim Songpongs
Restaurant Assistant Manager
407 Prime Urban Kawasaki, 1-4-15 Honcho, Kawasaki-ku, Kawasaki-shi,Kanagawa
Summary
Well-trained Assistant Restaurant Manager promoting 3 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
3
3
Languages
Work History
Assistant Restaurant Manager
Colowide Co., Ltd.
Kawasaki, Kanagawa
04.2018 - Current
- Acquired basic skills and knowledge of store management and food safety from six-months training program.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Managed over 20 reservation calls per day and dealt with 300 customers within diner time alone in high season.
Part-Time Salesperson
Matsumoto Kiyoshi (Thailand)
Bangkok, Thailand
06.2017 - 02.2018
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Bachelor of Arts - Western Languages Department, Japanese Section
Chulalongkorn University
Bongkok, Thailand 10.2012 - 06.2021
High School Diploma -
Chulalonglorn University Demonstration School
Bangkok, Thailand 06.2009 - 03.2012
Skills
Food and beverage knowledge
Kitchen equipment operation and maintenance
Cost controls
Problem-Solving
Kitchen staff coordination
Software
Excel
PowerPoint
Timeline
Assistant Restaurant Manager
Colowide Co., Ltd.
04.2018 - Current
Part-Time Salesperson
Matsumoto Kiyoshi (Thailand)
06.2017 - 02.2018
Bachelor of Arts - Western Languages Department, Japanese Section
Chulalongkorn University
10.2012 - 06.2021
High School Diploma -
Chulalonglorn University Demonstration School
06.2009 - 03.2012