Crystal Hill - Adams
Kiyokawa
Summary
Dynamic licensed cosmetologist with extensive experience at Anointed Touch, excelling in client consultations and advanced hair techniques. Proven ability to enhance client satisfaction through personalized services and effective communication. Skilled in social media promotion and product knowledge, driving salon revenue growth and fostering lasting client relationships. Committed to continuous education and industry trends.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Cosmetologist
Anointed Touch
- Provided personalized consultations to assess client needs and preferences.
- Performed a variety of hair cutting, coloring, and styling techniques to enhance styling outcomes.
- Educated clients on proper hair care products and maintenance for optimal results.
- Collaborated with team members to implement new service offerings based on client feedback.
- Demonstrated proficiency in using advanced styling tools and equipment for diverse hair types.
- Developed lasting relationships with clients through exceptional customer service and follow-up communication.
- Trained junior staff on best practices in cosmetology techniques and customer interaction standards.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Performed inventory audits to confirm absence of expired products.
Salon Owner/Operator
Indigo Fire By Crystal
08.2023 - Current
- Developed marketing strategies to increase client retention and attract new customers through social media campaigns.
- Implemented inventory management systems, optimizing product selection and reducing waste through strategic purchasing decisions.
- Analyzed financial reports to track sales trends and identify opportunities for revenue growth within the salon.
- Fostered relationships with suppliers to negotiate better pricing on products, improving overall profit margins.
- Coordinated community events to promote salon services, increasing local brand awareness and engagement within the community.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
- Introduced loyalty programs to incentivize repeat business from satisfied customers.
- Conducted regular competitor analysis to stay ahead of market trends as well as continually refining services offered in response.
- Learned and remained updated on statutory requirements and regulations.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Raised property accuracy and accountability by creating new automated tracking method.
Front Desk Receptionist
Tre World Hair
06.2015 - 02.2016
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments and maintained calendar for executive staff, optimizing time management.
- Handled incoming and outgoing mail, streamlining communication across departments.
Salon Receptionist
Navy Exchange Salon
02.2012 - 04.2013
- Managed appointment scheduling and client inquiries to enhance customer service experience.
- Coordinated daily operations of front desk, ensuring efficient workflow and resource allocation.
- Assisted clients with product selection and service recommendations to improve satisfaction.
- Maintained accurate records of appointments, services rendered, and customer preferences.
- Assisted stylists with preparing clients for services, enhancing overall efficiency during peak hours.
- Implemented targeted sales efforts to drive salon marketing success.
Salon Assistant
La Sante’s Couiffures
05.1982 - 07.1984
- Assisted stylists with daily operations and client preparations.
- Maintained cleanliness and organization of salon workspace and tools.
- Supported inventory management by tracking supplies and restocking as needed.
- Greeted clients, providing excellent customer service and appointment scheduling assistance.
Education
Cosmetology Diploma - Cosmetology
Aspen Hair Academy of Laurel
Laurel MD09.2023
Graduate Certificate - Cosmetology
Hair Master’s University
San Bernardino CA05.1994
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Cosmetology
- Reflective listening
- Men and women haircuts
- Customer consultation
- Professionalism and ethics
- Sanitation practices
- Product knowledge
- Social media promotion
- Hair coloring and highlighting
- Client education
- Decision-making
- Continuing education
- Styling tools
- Product expertise
- Trend awareness
- Hair conditioning and styling
- Makeup artistry
- Hair extension application
- Nail care services
- Issue resolution
- Chemical texture services
- Hair assessments
- Chemical mixing and application
- Special event hair styling
- Advanced cosmetology trained
- Scalp treatments
- Eyelash extensions
- Wig styling
- Weave trained
- Braid trained
Affiliations
Sugarlash Lash Extension
Mudd makeup
Certification
Mudd Profesional Make Up Certification
Lash Tech Certification
Timeline
Salon Owner/Operator
Indigo Fire By Crystal
08.2023 - Current
Front Desk Receptionist
Tre World Hair
06.2015 - 02.2016
Salon Receptionist
Navy Exchange Salon
02.2012 - 04.2013
Salon Assistant
La Sante’s Couiffures
05.1982 - 07.1984
Cosmetologist
Anointed Touch
Cosmetology Diploma - Cosmetology
Aspen Hair Academy of Laurel
Graduate Certificate - Cosmetology
Hair Master’s University