Summary
Overview
Work History
Education
Skills
Timeline
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Cindy Zhou

International Trade Assistant
Haikou,GX

Summary

Detail-oriented and bilingual procurement assistant with experience in international trade support, order execution, and vendor coordination. Skilled in document processing, ERP data entry, and cross-cultural communication. Adept at handling full-cycle procurement tasks and maintaining high accuracy in documentation and delivery schedules. Strong communicator skilled in data interpretation, fostering collaboration across departments to drive strategic improvements.

Overview

3
3
years of professional experience

Work History

International Trade Assistant

Captain (Hainan) Food Technology Co., Ltd.
04.2024 - 04.2025
  • Responded to English emails for global clients regarding quotations, orders, and after-sales issues with over 90% response timeliness.
  • Provided English-Chinese interpretation during meetings and client visits, supporting successful deal closures.
  • Assisted in exhibition planning and client reception, generating 100+ potential customer leads across three trade exhibitions.
  • Supported procurement contracts and full import/export documentation including invoices, packing lists, and shipping certificates.
  • Coordinated logistics to ensure timely delivery of products, minimizing customer dissatisfaction due to delays.
  • Coordinated closely with internal departments such as finance and accounting teams regarding invoicing and payment issues related to international transactions.

Procurement Data Analyst

Hainan Tourism Investment Duty-Free Co., Ltd.
07.2022 - 06.2023
  • Entered procurement data into ERP and maintained product master data files.
  • Used statistical methods to analyze sales data and submitted weekly and monthly reports with improvement suggestions.
  • Created POs, tracked deliveries, confirmed inventory, and matched invoices to goods received.
  • Communicated with overseas suppliers via English emails to solve delivery and product issues.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Applied Excel functions (VLOOKUP, SUMIF) to create purchasing reports and assist stock control, resulting in 81% sell-through for key brand.

Education

Bachelor of Science - Mathematics

University of Alberta
Edmonton, Canada
04.2001 -

Skills

International trade

Incoterms proficiency

Bilingual communication

Documentation skills

Teamwork and collaboration

Market research analysis

Customer assistance

Adaptability

Timeline

International Trade Assistant

Captain (Hainan) Food Technology Co., Ltd.
04.2024 - 04.2025

Procurement Data Analyst

Hainan Tourism Investment Duty-Free Co., Ltd.
07.2022 - 06.2023

Bachelor of Science - Mathematics

University of Alberta
04.2001 -

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Cindy ZhouInternational Trade Assistant