Christopher Ichiro Shimozawa

• Manage payroll and social insurance for over 10 foreign clients (ranging from 1 to 500 employees)
• Handle complex cases involving expatriates, gross-up tax, legal rent, and social security treaties
• Supervise junior staff as a senior candidate: progress management, task allocation, review
• Coordinate with overseas HR teams and expatriates in English on a regular basis
• Lead workflow redesign and data optimization projects to reduce processing time per employee by 13% year-over-year

Internal Projects:

• Sales Project Lead (Jul 2023 – Present):
  Proposed and launched the project; responsible for digital marketing (SNS, website)
  Increased inquiry volume via website from 15 to 47 annually (213% YoY growth)
  Designed a visa outsourcing service in cooperation with an administrative scrivener office, targeting low-cost operations using the Okinawa base
• E-Smile Project Member (Apr 2024 – Present):
  Promoted internal reforms such as business casual, long-service awards, employee-voted recognition system
  Received E-Smile Award (company-wide recognition; 3 recipients out of 110 employees)

• Led recruitment and performance maximization of affiliated fortune tellers
• Executed promotional events and marketing campaigns, exceeding KPIs in both new contracts and hours worked
• Handled planning, analytics, and sales coordination within the online content division

• Promoted airline products to travel agencies and monitored sales performance
• Planned and executed promotional campaigns with agency partners
• Provided ticketing and customer support

• Proposed audiovisual system solutions to overseas clients
• Managed inventory and international logistics
• Conducted technical training for international partners