Christopher Corsi

In-depth knowledge of HR policies, procedures, Clerical and Craft CBAs;

Able to maximise Employee Relations; Management, Non-Management, Union and Internal department partners;

HR analytics; supported the Senior HR Consultant and Operational Directors with collection and display of Data;

Organizational Development; Delivered multiple training session to diverse audience on corporate policies, government regulations, effective coaching;

Risk Management; partnered with Legal to present associated Human Rights and Financial impacts on complex cases especially related to Terminations;

Project Collaboration; partnered with Internal departments to create and deliver relating to implementing onshore and offshore Vendor Initiatives (In Customer Operations);

Performance Appraisal; (Coached and Supported frontline Operations)

Labor Relations; Supported Customer Experience and Field Operations from a Clerical and Craft CBA perspectives;

Microsoft Office; have competency;

Have advanced Problem-solving, multitasking, Decision Making Abilities

Effective Communication: Excel at verbal and written; exceptional at coaching, presentations, influencing and implementing change management;

Practice and Promote Active Listening

Effectively collaborator;

Develop and maintain highly valued and beneficial relationships;

Self promote urgency to always exceed client expectations;

Due to Operations background, have depth of Business acumen;