Christian Yap
Operating Manager
Jacksonville,Florida
Summary
Advanced Operations Manager offering over 16 years of experience and proven success in production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals.
Coordinate and manage daily operations in organizations numbering up to 36 employees. Manage operating budgets in excess of $1.6M. Lead teams, problem solve and work well under pressure. Have excellent computer skills in Word, Excel, Access and Powerpoint for operations management. Provide individual and collective training support to personnel including mentoring.
Overview
2
2
Languages
2
2
Certifications
16
16
years of professional experience
Work History
Operating Manager
US Navy
FPO, AP
06.2005 - Current
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 36 member management team with related direct reports.
- Maintained 100% of equipment at operational readiness annually.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Planned and resourced personnel and logistics for 7 operations component exercises resulting in 36 personnel trained to act quickly in critical roles.
- Implemented incident management responses, including troubleshooting, root cause analysis and issue resolution.
- Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
Education
High School Diploma -
Columban College
Olongapo City, Philippines 03.2002 - 03.2002
Skills
Project development and life cycle
undefinedAccomplishments
- Earned the Navy and Marine Corps Achievement medal in 2008 for superior performance of duties while stationed at Naval Hospital Oak Harbor, Oak Harbor, Washington. First award.
- Earned the Meritorious Unit Commendations in 2010 for actions while stationed in Okinawa, Japan.
- Earned the Joint Meritorious Unit Award in 2013 for actions taken during relief operations after the Tsunami that hit mainland Japan.
- Earned the Navy and Marine Corps Achievement medal in 2013 for superior performance of duties while serving at 3rd Dental Battalion Okinawa, Japan. Second award.
- Awarded the Military Outstanding Volunteer Medal, for exemplary public service by volunteering 555 hours during the period of June 2010 to February 2020.
Certification
Fleet Marine Force Warfare Specialist
Timeline
Operating Manager
US Navy
06.2005 - Current
High School Diploma -
Columban College
03.2002 - 03.2002
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