CHIHARU NANYA
3-116 Sendagi, Bunkyo-ku,Tokyo
Summary
I can make use of my experience working onsite as a sommelier at a hotel and my experience as a sales person making proposals that meet the needs of customers.
I am looking forward to joining the team as an immediate asset.
I would like to work to convey the charm of wine to as many people as possible.
Overview
22
22
years of professional experience
Work History
Sales
IMADEYA
01.2022 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged with customers to effectively build rapport and lasting relationships.
Restaurant Captain /Assistant Sommelier
The Tokyo EDITION Toranomon
01.2020 - 12.2021
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Set up wine tastings to bring in business and promote special offerings.
- Coordinated wine selection and restocking for cellar with over [Number] bottles.
Restaurant Captain /Assistant Sommelier
HILTON TOKYO
10.2016 - 09.2021
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Restaurant Reservation Management
- Staff development and training
Restaurant Manager
Torois Haricots
09.2012 - 08.2016
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Clerical Work
Sony Ericsson Mobile Communications Co,.Ltd
08.2007 - 09.2012
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Composed sensitive, confidential reports and documentation.
Planning Department
Business Eight Creation Inc.
04.2002 - 07.2007
- Event planning and management
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Education
Associate of Arts - Faculty of English Literature
Japan Christian Junior Collage
90-3, Kobukamachi, Inage-ku, Chiba-shi, Chiba03.2000
Skills
- Sommelier Certification
- Sake Diploma
- TOEIC 750
Timeline
Sales
IMADEYA
01.2022 - Current
Restaurant Captain /Assistant Sommelier
The Tokyo EDITION Toranomon
01.2020 - 12.2021
Restaurant Captain /Assistant Sommelier
HILTON TOKYO
10.2016 - 09.2021
Restaurant Manager
Torois Haricots
09.2012 - 08.2016
Clerical Work
Sony Ericsson Mobile Communications Co,.Ltd
08.2007 - 09.2012
Planning Department
Business Eight Creation Inc.
04.2002 - 07.2007
Associate of Arts - Faculty of English Literature
Japan Christian Junior Collage
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