Chia-Yu Wang

• Developed and initiated projects, including managing schedule, QA test and performance.
• Developed implementation methodologies to rein in project costs while meeting key milestones.
• Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
• Modified and directed project plans to meet organizational needs.
• Eliminated discrepancies by reviewing performance, status and users' feedback.

Main achievements for B2C projects

• Conducted 21 app events, with an average KPI achievement rate of 105.3% (as of April 2021).
• Collaborated with the Taiwan and Hong Kong teams to carry out the global app event, achieving a KPI achievement rate of 180%, contributing significantly to sales in Q4 2020.

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Main achievements for B2B projects

• Defined and optimized system to generate and manage 150 app events per month.
• Increased the number of billing cases by 2% and the number of billing people by 3% (as of March 2021) through new features.
• Reduced man-hour of redundant work from 275 hours per month to half (as of December 2020) through optimization.

• Defined specifications and executed app event projects.
• Progressed and managed global event projects.
• Conferred with designers,engineer and operators at event to coordinate event details.
• Streamlined event efficiencies by accurately coordinating and managing operations.
• Corresponded with users and streamers to answer questions and resolve issues.

Main achievements

• Conducted 5-8 app events per month, with an average KPI achievement rate of 81% (as of October 2019).
• Conducted 3-4 global projects per year, with an average KPI achievement rate of 75% (as of October 2019).
• Planned and regularized events with an average monthly KPI achievement rate of 90% using original goods.

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• Supported projects and analyzed data to identify opportunities for improvement.
• Worked with customers to understand needs and support to identify issues, analyze information and provide solutions to problems.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Performance and sales management.
• Conducted market data analysis and research on companies to achieve integration effect and support new M&A and PMI projects.

Main achievements

• Sell Bridgestone tires to the Taiwanese market, achieving 80% of the sales target per month (as of September 2017).
• Supported opening of four Katsuya restaurants in Taiwan (as of September 2017).

• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Developed and delivered engaging sales presentations to convey product benefits.
• Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
• Established beneficial professional networks and partnerships to gain insight and campaign support resulting in long-term business relationships.

Main achievements

• Increased overseas awareness by holding briefings and seminars for new customers.
• Met an average KPI achievement rate of 75% (as of October 2019) by constituting and cultivating productive partnerships with clients.