Cheyenne Campbell
Hampton, Virginia
Summary
Skilled veteran of the United States Air Force with a strong background in analytical and critical thinking. Knowledgeable in the concepts of customer support, disaster recovery, and access control, with a proven track record of efficiently resolving complex technical issues in a high-pressure environment. Familiar with backups, restores, along with firewall and account monitoring. Possesses excellent communication and problem-solving skills. Can work both independently and collaboratively in a team setting. A quick learner and adaptable individual who is committed to achieving success through hard work and dedication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IMIS System Administrator
Lockheed Martin
08.2023 - Current
- Serve as primary point of contact for customers, addressing technical inquiries and concerns for multiuser computer systems
- Proactively monitor and respond to hardware and software issues, employing various testing tools and techniques to support F-22 IMIS operations
- Familiar with Oracle SQL databases, contributing to robust data management and analysis capabilities
- Proficiently navigate and administered Unix-based systems to ensure optimal system performance
- Coordinate extranet equipment installations with enterprise and local communications facilities to enhance network capabilities
- Install and configure applications software and related hardware, including desktops, servers, printers, scanners, drives, and monitors
Advanced Integrated Avionics Technician
United States Air Force
08.2016 - Current
- Diagnosed faults and developed resolution plans.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
- Repaired and installed wiring, connectors, antennas and other line replaceable units.
- Completed preventative and reparative maintenance on aircraft electronics and computer systems.
- Tested electrical aircraft systems, components and equipment for compliance with Technical Order standards to uncover any malfunctions.
F-22 Electrical/Avionics Technician
Lockheed Martin
03.2022 - 08.2023
- Performed thorough visual and physical inspections of all electrical parts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Low Observable/Structural Technician
Lockheed Martin
09.2021 - 03.2022
- Analyzed specifications and blueprints and suggested quantities, types and sizes of materials required per job allocation.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Ensured proper storage and containment of hazardous materials guided by OSHA regulations.
- Performed composite and sheet metal repairs
Education
Bachelor of Science - Cyber Security Technology
University of Maryland Global Campus
Adelphi, MD12.2024
Associate of Applied Science - Avionic Systems Technology
Community College of The Air Force
Montgomery, AL08.2021
F-22 Advanced Integrated Avionics Systems
Military Technical Training
Sheppard Air Force Base, Texas04.2017
Skills
- Experienced in account maintenance, ensuring smooth operation and security of user accounts
- Familiar with disaster recovery planning and implementation, ensuring data protection and system availability during critical times of operation, reducing downtime and maximizing system continuity
- Versed in access control mechanisms, such as role-based access and mandatory access, to enforce user accountability, prevent unauthorized access, and safeguard confidentiality and integrity of sensitive data
- Proven ability to provide customer-focused technical support, leveraging active listening and effective communication skills to quickly identify and resolve complex technical issues, resulting in high levels of customer satisfaction and positive feedback
- Ability to configure firewalls, routers, and switches with appropriate network security
- Experienced in working with the IMIS (Integrated Maintenance Information System) from an end-user perspective, including working with Diagnostic Health Management (DHM) data, updating maintenance records, and performing system diagnostics, ensuring that the system operates optimally and meeting operational requirements
- Proficient with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, utilizing these tools to streamline workflow, increase productivity, and effectively communicate with colleagues and clients
Certification
- CompTIA Security+ Certification
- EC-Council Certified Ethical Hacker Certification
- Splunk Core Certified User
- AZ-900: Microsoft Azure Fundamentals
Accomplishments
Senior Airmen Below the Zone Recipient
Basic Military Training Honor Graduate
Maintenance Professional of the Quarter - Airmen for 2017 & 2018
Timeline
IMIS System Administrator
Lockheed Martin
08.2023 - Current
F-22 Electrical/Avionics Technician
Lockheed Martin
03.2022 - 08.2023
Low Observable/Structural Technician
Lockheed Martin
09.2021 - 03.2022
Advanced Integrated Avionics Technician
United States Air Force
08.2016 - Current
Bachelor of Science - Cyber Security Technology
University of Maryland Global Campus
Associate of Applied Science - Avionic Systems Technology
Community College of The Air Force
F-22 Advanced Integrated Avionics Systems
Military Technical Training
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