Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
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Cherie Angelica Ng

Graduate Student
Hong Kong

Summary

A hardworking and self-motivated English and Applied Linguistics graduate with a strong passion for effective communication and people-focused work. Seeking an entry-level role in Human Resources to contribute to employee engagement, talent development, and a positive workplace culture. Through academic studies and prior work experiences, I have developed strong interpersonal and communication skills, enabling me to build rapport with individuals from diverse backgrounds and support organizational goals through meaningful people interactions.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Sales

MUJI (Hong Kong) Company Limited
05.2024 - Current
  • Demonstrated products effectively for enhanced sales performance.
  • Improved customer service with proactive communication.
  • Assisted customers with product selection for optimal satisfaction.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Collaborated effectively with team members to meet sales targets.

Marketing intern

Lady M Hong Kong Limited
12.2023 - 02.2024
  • Promoted brand activity at public and industry events to build awareness.
  • Created engaging, topical content tailored to target audiences.
  • Drafted press releases, heightened public interest in new product launches.
  • Participated in weekly brainstorming meetings, contributing innovative ideas for upcoming marketing initiatives and branding efforts.
  • Managed social media accounts, improved online interaction with customers.

Tutor

Young Learners’ Tutorial Centre
10.2022 - 06.2023
  • Assessed student progress regularly, implementing tailored strategies for improvement.
  • Provided constructive feedback for each tutoring session to evaluate student performance and determine future needs.
  • Assisted students in essay writing and report structuring skills, improving overall grades.
  • Delivered quizzes and activities to track student comprehension.
  • Fostered a positive learning environment to enhance student focus.

Hotel intern (In-room dinning)

Four Seasons Hotel Hong Kong
06.2019 - 08.2019
  • Improved customer satisfaction by providing high-quality room service.
  • Coordinated with kitchen staff to ensure timely room service orders.
  • Checked requests and room service for accuracy and any needed assistance.
  • Ensured guest satisfaction with timely and efficient room service.

Education

Bachelor of Arts - BA (HONS) English & Applied Linguistics

The Hong Kong Polytechnic University
09.2022 - 01.2025

Associated Degree - Associate in Business (Hospitality Management)

Hong Kong Community College
09.2018 - 05.2020

Skills

    Customer Service

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Languages

English
Advanced
Chinese (Cantonese)
Fluent
Chinese (Mandarin)
Upper intermediate

Software

Microsoft Office Document

Timeline

Sales

MUJI (Hong Kong) Company Limited
05.2024 - Current

Marketing intern

Lady M Hong Kong Limited
12.2023 - 02.2024

Tutor

Young Learners’ Tutorial Centre
10.2022 - 06.2023

Bachelor of Arts - BA (HONS) English & Applied Linguistics

The Hong Kong Polytechnic University
09.2022 - 01.2025

Hotel intern (In-room dinning)

Four Seasons Hotel Hong Kong
06.2019 - 08.2019

Associated Degree - Associate in Business (Hospitality Management)

Hong Kong Community College
09.2018 - 05.2020
Cherie Angelica NgGraduate Student