Cherie Angelica Ng
Graduate Student
Hong Kong
Summary
A hardworking and self-motivated English and Applied Linguistics graduate with a strong passion for effective communication and people-focused work. Seeking an entry-level role in Human Resources to contribute to employee engagement, talent development, and a positive workplace culture. Through academic studies and prior work experiences, I have developed strong interpersonal and communication skills, enabling me to build rapport with individuals from diverse backgrounds and support organizational goals through meaningful people interactions.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Sales
MUJI (Hong Kong) Company Limited
05.2024 - Current
- Demonstrated products effectively for enhanced sales performance.
- Improved customer service with proactive communication.
- Assisted customers with product selection for optimal satisfaction.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Collaborated effectively with team members to meet sales targets.
Marketing intern
Lady M Hong Kong Limited
12.2023 - 02.2024
- Promoted brand activity at public and industry events to build awareness.
- Created engaging, topical content tailored to target audiences.
- Drafted press releases, heightened public interest in new product launches.
- Participated in weekly brainstorming meetings, contributing innovative ideas for upcoming marketing initiatives and branding efforts.
- Managed social media accounts, improved online interaction with customers.
Tutor
Young Learners’ Tutorial Centre
10.2022 - 06.2023
- Assessed student progress regularly, implementing tailored strategies for improvement.
- Provided constructive feedback for each tutoring session to evaluate student performance and determine future needs.
- Assisted students in essay writing and report structuring skills, improving overall grades.
- Delivered quizzes and activities to track student comprehension.
- Fostered a positive learning environment to enhance student focus.
Hotel intern (In-room dinning)
Four Seasons Hotel Hong Kong
06.2019 - 08.2019
- Improved customer satisfaction by providing high-quality room service.
- Coordinated with kitchen staff to ensure timely room service orders.
- Checked requests and room service for accuracy and any needed assistance.
- Ensured guest satisfaction with timely and efficient room service.
Education
Bachelor of Arts - BA (HONS) English & Applied Linguistics
The Hong Kong Polytechnic University
09.2022 - 01.2025
Associated Degree - Associate in Business (Hospitality Management)
Hong Kong Community College
09.2018 - 05.2020
Skills
Customer Service
Languages
English
Advanced
Chinese (Cantonese)
Fluent
Chinese (Mandarin)
Upper intermediate
Software
Microsoft Office Document
Timeline
Sales
MUJI (Hong Kong) Company Limited
05.2024 - Current
Marketing intern
Lady M Hong Kong Limited
12.2023 - 02.2024
Tutor
Young Learners’ Tutorial Centre
10.2022 - 06.2023
Bachelor of Arts - BA (HONS) English & Applied Linguistics
The Hong Kong Polytechnic University
09.2022 - 01.2025
Hotel intern (In-room dinning)
Four Seasons Hotel Hong Kong
06.2019 - 08.2019
Associated Degree - Associate in Business (Hospitality Management)
Hong Kong Community College
09.2018 - 05.2020
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