Cherie Angelica Ng
Graduate Student
Hong Kong
Summary
A hardworking and self-motivated English and Applied Linguistics graduate with a strong passion for effective communication and people-focused work. Seeking an entry-level role in Human Resources to contribute to employee engagement, talent development, and a positive workplace culture. Through academic studies and prior work experiences, I have developed strong interpersonal and communication skills, enabling me to build rapport with individuals from diverse backgrounds and support organizational goals through meaningful people interactions.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Sales
MUJI (Hong Kong) Company Limited
05.2024 - Current
- Demonstrated products effectively for enhanced sales performance.
- Improved customer service with proactive communication.
- Assisted customers with product selection for optimal satisfaction.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Collaborated effectively with team members to meet sales targets.
Marketing intern
Lady M Hong Kong Limited
12.2023 - 02.2024
- Promoted brand activity at public and industry events to build awareness.
- Created engaging, topical content tailored to target audiences.
- Drafted press releases, heightened public interest in new product launches.
- Participated in weekly brainstorming meetings, contributing innovative ideas for upcoming marketing initiatives and branding efforts.
- Managed social media accounts, improved online interaction with customers.
Tutor
Young Learners’ Tutorial Centre
10.2022 - 06.2023
- Assessed student progress regularly, implementing tailored strategies for improvement.
- Provided constructive feedback for each tutoring session to evaluate student performance and determine future needs.
- Assisted students in essay writing and report structuring skills, improving overall grades.
- Delivered quizzes and activities to track student comprehension.
- Fostered a positive learning environment to enhance student focus.
Hotel intern (In-room dinning)
Four Seasons Hotel Hong Kong
06.2019 - 08.2019
- Improved customer satisfaction by providing high-quality room service.
- Coordinated with kitchen staff to ensure timely room service orders.
- Checked requests and room service for accuracy and any needed assistance.
- Ensured guest satisfaction with timely and efficient room service.
Education
Bachelor of Arts - BA (HONS) English & Applied Linguistics
The Hong Kong Polytechnic University
09.2022 - 01.2025
Associated Degree - Associate in Business (Hospitality Management)
Hong Kong Community College
09.2018 - 05.2020
Skills
Customer Service
Outgoing and enthusiastic
Effective listening
Positive attitude
Languages
English
Advanced
Chinese (Cantonese)
Fluent
Chinese (Mandarin)
Upper intermediate
Software
Microsoft Office Document
Timeline
Sales
MUJI (Hong Kong) Company Limited
05.2024 - Current
Marketing intern
Lady M Hong Kong Limited
12.2023 - 02.2024
Tutor
Young Learners’ Tutorial Centre
10.2022 - 06.2023
Bachelor of Arts - BA (HONS) English & Applied Linguistics
The Hong Kong Polytechnic University
09.2022 - 01.2025
Hotel intern (In-room dinning)
Four Seasons Hotel Hong Kong
06.2019 - 08.2019
Associated Degree - Associate in Business (Hospitality Management)
Hong Kong Community College
09.2018 - 05.2020