CHENGCHEN GONG
Tokyo,Tokyo
Summary
I am a resourceful team player with experience with soft communication experiences in department store internship. Passion in fashion brands. I received my first lipstick by Dior and amazed by the Bar Suit which also make me interested in Dior. During the internship in department store, I am interested in working in fashion brands. I would like to use my experiences in department store and gain more knowledge about Dior in my future career.
Overview
3
3
years of professional experience
Work History
Internship
SEIBU IKEBUKURO DEPARTMENT STORE
Tokyo, Tokyo
02.2019 - Current
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Translate non-Japanese clients to assess needs and responded to inquiries.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Collaborated with team members to achieve target results.
Education
Bachelor of Arts - Social Sciences
MEIJI UNIVERSITY
Tokyo03.2023
WASEDA INTERNATIONAL BUSINESS COLLEGE
TOKYO03.2019
FUJI JAPANESE SCHOOL
TOKYO03.2018
Skills
- Teamwork and Collaboration
- Telephone Etiquette
- Microsoft Office
- Computer Skills
- JLPT N1
- TOEIC 825
Timeline
Internship
SEIBU IKEBUKURO DEPARTMENT STORE
02.2019 - Current
Bachelor of Arts - Social Sciences
MEIJI UNIVERSITY
WASEDA INTERNATIONAL BUSINESS COLLEGE
FUJI JAPANESE SCHOOL
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