Catherine Garcia

• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Provided safe mobility support to help patients move around personal and public spaces.
• Guided patients to restroom to support bladder and bowel relief requirements.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

• Transports patients, using wheelchair or wheeled cart, or assists patients to walk.

• Drapes patients for examinations and treatments, and remains with patients, performing such duties as holding instruments and adjusting lights.

• Changes bed linens, runs errands, directs visitors, and answers telephone.

• Takes and records temperature, blood pressure, pulse and respiration rates.

• Cleans, sterilizes, stores, prepares, and issues dressing packs, treatment trays, and other supplies.

• Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.

• Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.

• Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints.

• Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.

• Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.

• Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
• Assisted customers in choosing seats, guiding and recommending options via seating map.
• Balanced cash owed against number of tickets bought and took payment in exchange for ticket sales.
• Created and maintained reports of sold tickets and payments received.
• Performed cash, card and check transactions to complete customer purchases.
• Processed refunds and exchanges in accordance with company policy.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Used POS system to enter orders, process payments and issue receipts.
• Worked with floor team and managers to meet wide range of customer needs.