Breanna Chancey
Uruma
Summary
Dynamic professional with a proven track record at Jersey Mike's Subs, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and team collaboration. Skilled in event planning, consistently delivering successful promotions while fostering strong relationships with clients and colleagues alike.
Overview
7
7
years of professional experience
Work History
Cashier
The Palms Restaurant
01.2025 - Current
- Built relationships with customers to encourage repeat business.
- Provided backup support for other departments when needed, showcasing versatility within the restaurant environment.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Coordinated logistics for multiple events simultaneously, maintaining seamless operations and timely execution.
Shift Lead
Jersey Mike's Subs
06.2023 - 07.2024
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Planned and executed promotions and special events in close collaboration with management.
- Set and oversaw weekly and special event menu plans.
Dog Sitter
Rover
05.2022 - 12.2023
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
After-School Care Provider
Elevo
02.2023 - 05.2023
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
- Boosted student engagement by organizing fun and educational activities tailored to individual interests.
- Managed emergency situations calmly, ensuring the well-being of all children in the program.
Associate
Watanut
11.2021 - 04.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
Associate
Panera Bread
06.2021 - 10.2021
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Improved project delivery times with implementation of streamlined communication strategy.
Navy
U.S. Navy
12.2020 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Associate
Moes Southwestern Grill
07.2018 - 09.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Education
High School Diploma -
Evans High School
Augusta, Georgia05-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Cash handling and management
- Written and verbal communication
- Professionalism and courtesy
- Complex Problem-solving
- Event planning
- Chef assistance
Timeline
Cashier
The Palms Restaurant
01.2025 - Current
Shift Lead
Jersey Mike's Subs
06.2023 - 07.2024
After-School Care Provider
Elevo
02.2023 - 05.2023
Dog Sitter
Rover
05.2022 - 12.2023
Associate
Watanut
11.2021 - 04.2022
Associate
Panera Bread
06.2021 - 10.2021
Navy
U.S. Navy
12.2020 - 04.2021
Associate
Moes Southwestern Grill
07.2018 - 09.2019
High School Diploma -
Evans High School
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