Braden Wingham

Instruction

• Conducting young learner, teens and adult lessons using the Berlitz method
• Performing placements and demonstration Lessons for Kids, Teens and Adults including Mass level checks for corporate contracts
• Conducting university, high school and junior high school lessons
• Conducting online lessons for adults, kids, teens, and university learners
• Conducting TOEIC, EIKEN, GCSE Business, IELTS Test Prep Lessons
• Creating lesson plans for custom lesson requests

Administrative Tasks

• Arranging Instructor Schedules for 120+ instructors at 11 Language Centres across West Japan
• Instructor salary management
• Creating corporate student progress reports
• Supporting Language Centre Manager with administrative and management tasks
• Assisting Language Centre Manager with instructor assignments
• Assisting Program Development and Customization Department with lesson planning

Instructor Support

• Assisting with Instructor’s accommodation
• Instructor monthly evaluations including assessments and reporting
• Providing feedback to instructors on results of evaluations
• Conducting Instructor lesson observations and feedback
• Arranging instructor course training and providing ongoing training support
• Arranging instructor schedules and shifts in 18 branches
• Instructor salary and work record management for 105 employees
• Handling Student and instructor complaints
• Coordinating, conducting and managing special events

Branch Management

• Assisting Area Managers with school management
• New Branch set-up and promotion
• Reaching area sales targets
• Product quality control within branches

Instruction

• Conducting kids and adult lessons
• Motivating students to reach lesson goals
• Lesson promotions and sales
• Conducting demo lessons at NOVA branches in Osaka and Hyogo
• Student counselling
• Juku cover shifts
• Elementary school cover
• TOEIC and TOEFL lessons
• Eiken lessons
• Business lessons

Achievements

• Promoted only after 3 years as an instructor at NOVA
• The first Instructor Support managers in Osaka Area at NOVA
• In a three-month sales period conducted 174 demonstration lessons contributing 20% of new students
• Assisted in creating procedures and tasks for the ISM role

Hankyu Umeda Branch Instructor

• Developing and building new branch schedules and student base
• Demonstration lessons
• Sales and promotions
• Assisting with branch duties
• TOEIC and TOEFL lessons
• Adult and kids lessons
• Eiken lessons
• Business lessons