Summary
Overview
Work History
Education
Skills
Websites
Certification
Software
Timeline
Generic

Biplab Chakraborty

Bilingual SDET / QA Lead
Tokyo

Summary

10+ years of experience in Software QA, Automation Testing & Test Management across Insurance, Fintech, E-Commerce, Telecom and Payments. Expert in automation frameworks (Selenium, Appium, Ranorex, Protractor, UFT, Robot Framework, XCUITest, SpecFlow, Cucumber) with strong programming knowledge (Java, C#, Swift, VBScript).

Extensive bilingual experience in Japan – acting as communication bridge between Japanese clients and global offshore teams. Business-level Japanese (pursuing JLPT N2; certified JLPT N3). Certified in ISTQB (Foundation, Technical Test Engineer, Test Manager). Proven leadership in QA delivery, managing teams up to 14 resources across onsite & offshore models.

Overview

14
14
years of professional experience
5
5
Certifications
4
4
Languages

Work History

Onsite QA Lead

Cognizant Technology Solutions
09.2024 - Current
  • Bilingual Onsite Coordinator, facilitating communication between Japanese client stakeholders and offshore delivery team.
  • Technical Architect for Test Automation, contributing to framework design and enhancements.
  • Providing technical solutions during project roadblocks.
  • Managing 14 resources (onsite + offshore) ensuring smooth and quality delivery.
  • Leveraging GitHub Copilot & Generative AI for generating code snippets, maintaining automation frameworks, and implementing best practices.

Software QA Lead

Allegis Group (Client: Apple Inc.)
11.2023 - 08.2024
  • Maintained and enhanced Apple Pay UI automation suite using XCUITest and Swift.
  • Worked on mDoc backend testing for upcoming Apple Pay project.
  • Collaborated with multi-region team for project management.
  • Applied GitHub Copilot & Generative AI to accelerate test case design, improve framework scalability, and enforce coding standards.

Software QA Lead

Rakuten Group Inc.
11.2022 - 11.2023
  • Built mobile automation projects for E-Commerce applications.
  • Customized Robot Framework and developed scripts using Robot Framework and Appium.
  • Managed offshore vendors and performed code reviews.
  • Implemented Low-code/No-code approach for E-Commerce automation.
  • Directed team to achieve 80% regression automation coverage.

Associate Test Manager

Ernst and Young GDS
04.2022 - 11.2022
  • Managed a 4-member team as SPOC of automation testing.
  • Developed C# + Selenium automation framework for regression & UAT.
  • Designed Excel Macro tool to validate financial reports with Journal Entry values.

Senior Associate

Cognizant Technology Solutions
08.2019 - 04.2022
  • Executed SAP automation using Ranorex with SAP SD and SAP CRM modules.
  • Designed automation frameworks (Keyword-driven, Selenium + Java, BDD-Cucumber).
  • Led a 6-member QA team, ensuring multiple successful deliveries.
  • Utilized Selenium Grid for parallel test execution.

Senior Associate

Pricewaterhouse Coopers India Pvt. Ltd.
07.2016 - 07.2019
  • Developed C# + SpecFlow SOAP API automation framework.
  • Designed Selenium + Java + Cucumber frameworks for Angular web apps.
  • Executed Protractor + TypeScript automation upgrade.
  • Conducted accessibility testing (Axe-core) for US Government standards.
  • Led a team of 9+ members with technical and business mentoring.
  • Mentored junior associates, fostering professional growth and helping them reach their full potential.

Associate

Cognizant Technology Solutions Pvt. Ltd.
06.2014 - 07.2016
  • Automated regression tests with Selenium + Java framework.
  • Achieved cross-browser testing via Sauce Labs parallel execution.
  • Automated E-Commerce apps with UFT hybrid framework.
  • Created UFT + Excel macro-based interface for test control.

Testing Engineer

Syntel Ltd.
11.2011 - 05.2014
  • Analyzed requirements & created test cases for UK-based Investment Banking client.
  • Executed system test cases manually & via automation scripts.
  • Developed automation scripts using VBScript & QTP.

Education

B.E./B.Tech. - Electronics & Communication

Future Institute of Engineering and Management
01.2011

12th - undefined

Gangapuri Siksha Sadan
01.2007

Skills

  • Automation Testing

  • Mobile testing

  • Selenium

  • Appium

  • Ranorex

  • Protractor

  • UFT

  • Test Strategy

  • Client Interaction

  • Project Management

  • Defect Prevention

  • API Testing

  • Release Management

  • SDLC & STLC

Websites

Certification

ISTQB Foundation Level (2017)

Software

Selenium

Java

Appium

Python

UFT

Ranorex

Timeline

Onsite QA Lead

Cognizant Technology Solutions
09.2024 - Current

Software QA Lead

Allegis Group (Client: Apple Inc.)
11.2023 - 08.2024

Software QA Lead

Rakuten Group Inc.
11.2022 - 11.2023

Associate Test Manager

Ernst and Young GDS
04.2022 - 11.2022

Senior Associate

Cognizant Technology Solutions
08.2019 - 04.2022

Senior Associate

Pricewaterhouse Coopers India Pvt. Ltd.
07.2016 - 07.2019

Associate

Cognizant Technology Solutions Pvt. Ltd.
06.2014 - 07.2016

Testing Engineer

Syntel Ltd.
11.2011 - 05.2014

12th - undefined

Gangapuri Siksha Sadan

B.E./B.Tech. - Electronics & Communication

Future Institute of Engineering and Management

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Biplab ChakrabortyBilingual SDET / QA Lead