AYA NOBORi
Tokyo
Summary
Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
12
12
years of professional experience
Work History
Inside-sales-representative
UZABASE,Inc
09.2019 - Current
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.
- Evaluated staff performance and provided coaching to address inefficiencies.
Banking-sales
MUFG Bank, Ltd.
04.2011 - 08.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Law - Intellectual Property Rights
Meiji University
Tokyo,Japan03.2011
Skills
- Writing
- Sell Investments
- Sales Expertise
- Hedging Service Expertise
- Ratio Calculations
- Market Intelligence
- Microsoft Office
- Wholesale Power Scheduling
- Fluency in English(TOEIC 910)
- Fluency in French(DELF B1)
- Fluency in Spanish(DELE A1)
Hobbies
ZUMBA and Sauna
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Inside-sales-representative
UZABASE,Inc
09.2019 - Current
Banking-sales
MUFG Bank, Ltd.
04.2011 - 08.2019
Bachelor of Law - Intellectual Property Rights
Meiji University
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