AUNG SAY MYINT KHAING
Professional Interpreter
Setagaya Ward, Tokyo
Summary
Smart professional with thorough understanding of Japanese and English to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation and translation tools and services.
Overview
2
2
years of professional experience
Work History
Telephone Operator
Marriott International
03.2023 - 01.2024
- Supported customers by managing over 300 calls per day efficiently while maintaining professionalism and upbeat tone.
- Operated switchboard and routed incoming calls to appropriate departments.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Collected and verified telephone numbers, addresses, and proper spelling of names.
- Followed up on customer inquiries to confirm issues were adequately addressed.
- Warmly greeted callers and offered assistance in transferring to appropriate department or employee.
Immigration Assistant
Ministry Of Justice
10.2022 - 03.2023
- Explained visa rules and regulations to comply with the Immigration Services Agency
- Interacted with telephone callers and answered questions about the Immigration Services Agency's services.
- Translated conversations, documents and other communications between Japanese and English.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions.
English Interpreter
Ministry Of Health, Labour And Welfare
04.2022 - 10.2022
- Facilitated communication between the quarantine centre`s staffs and visitors entering Japan.
- Interpreted conversations simultaneously to help both parties conduct smooth quarantine operations operations.
- Assisted visitors with inquiries regarding quarantine procedures and immigration procedures.
Education
BBA - International Marketing
Kwansei Gakuin University
Nishinomiya, Hyogo Prefecture 04.2001 -
Skills
Computer Skills
Timeline
Telephone Operator
Marriott International
03.2023 - 01.2024
Immigration Assistant
Ministry Of Justice
10.2022 - 03.2023
English Interpreter
Ministry Of Health, Labour And Welfare
04.2022 - 10.2022
BBA - International Marketing
Kwansei Gakuin University
04.2001 -