Asumi Hayakawa
Adachi,11
Summary
Hard-working and adaptable restaurant professional with experience in both Japan and Canada. Skilled in multi-role management, customer service, and team leadership, having worked as an assistant manager in an American restaurant and as a server and barista in an Italian restaurant in Canada. Recognized as the No.1 server in the company for exceptional service and performance. Known for quickly learning new skills and efficiently handling high-pressure environments and enjoying every role taken on.
Overview
1
1
year of professional experience
3
3
Certifications
Work History
Assistant Manager
Hard Rock Cafe Tokyo
Tokyo, Japan
2024.01 - Current
- Oversee daily restaurant operations, including managing staff, monitoring customer service, and ensuring adherence to company policies.
- Perform various roles such as bartender, expo, and server to support team members and maintain smooth service during peak hours.
- Train and supervise staff, ensuring they follow proper procedures and deliver high-quality service.
- Handle customer complaints and resolve issues to ensure a positive dining experience.
Education
Diploma - Aviation And Cabin Crew Training
Japan College Of Foreign Languages
1 Chome-5-16 Shimoochiai, Shinjuku City, Tokyo 16103.2022
Skills
Operations management
Languages
Japanese
Bilingual or Proficient (C2)
English
Advanced (C1)
Certification
TOEIC 760
Timeline
TOEIC 760
2024-02
Assistant Manager
Hard Rock Cafe Tokyo
2024.01 - Current
EIKEN pre-2 grade
2022-09
Driver’s License
2021-06
Diploma - Aviation And Cabin Crew Training
Japan College Of Foreign Languages
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