Asif Ahamed SM
Finance And Expense Specialist
Bangalore
Summary
To work with an organization where I can utilize and enhance my Experience, Knowledge, Skills to create Successful work environment and contribute towards achievements of organization as well as my career growth professionally
Overview
5
5
years of professional experience
3
3
Languages
Work History
Travel and Expenses
Capgemini
08.2024 - Current
- Managed end-to-end Travel & Expense (T&E) process
- Manage the corporate credit card or purchasing card program
- Support audits (internal & external), handle escalations, ensure proper documentation and control environment.
- Weekly follow-up email will be sent to employee to submit transactions.
- Processed travel expense reports using SAP Concur
- ROLES AND REPONSIBILITIES (Capgemini)
CRM Customer Support Representative
Uneechub Services Pvt Ltd
02.2021 - 08.2023
- Provided prompt and effective support to clients using the company's CRM software, addressing inquiries, resolving technical issues, and ensuring customer satisfaction.
- Conducted one-on-one training sessions and onboarding for new CRM users, enabling them to maximize the software's features and capabilities.
- Documented and maintained accurate records of customer interactions, issues, and resolutions for future reference and continuous improvement.
- Collaborated with the development team to relay customer feedback and insights, contributing to software enhancements and updates.
- Assisted clients with account setup, configurations, and customizations based on their specific business requirements.
- Monitored customer satisfaction and followed up to ensure that issues were resolved to the clients' contentment.
- Worked with cross-functional teams to escalate and resolve complex technical issues beyond the support level.
- Stayed current with CRM software updates and developments to provide informed and up-to-date support
- ROLES AND RESPONSIBILITIES- (Uneechub Services Private Limited)
Education
B.com - undefined
IBVE
01.2018
12th - undefined
Govt Boys PU College Malleshwaram 18th Cross
01.2015
10th - undefined
GHSPC
01.2013
Skills
MSOffice
Interests
Playing Cricket, Travelling
DECLARATION
I hereby declare that the above information given is correct and true to best of my knowledge. Date: Signature (Asif Ahamed S M) Place: Bangalore
PERSONAL DETAILS
- Name: ASIF AHAMED S M
- Address: #196/2,1st main ,10th cross Bapujinagar ,Bangalore 560026
- Father Name: Abdul whaab
- Phone Number: 8123055443
- Email: Asifahamed271@gmail.com
- Date of Birth: 07-09-1996
- Sex: Male
- Marital status: Single
- Nationality: INDIAN
Timeline
Travel and Expenses
Capgemini
08.2024 - Current
CRM Customer Support Representative
Uneechub Services Pvt Ltd
02.2021 - 08.2023
B.com - undefined
IBVE
12th - undefined
Govt Boys PU College Malleshwaram 18th Cross
10th - undefined
GHSPC