Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Training
Accomplishments
Timeline
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Md. Majedul Haque

Md. Majedul Haque

Infrastructure Manager
Dhaka

Summary

I aspire to continue development in my career with a dynamic organization, in a position offering opportunity to make decisions and to grow. Forward-thinking Operations Specialist bringing 18 years of expertise in Information Technology for Banking sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Networking and ...

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager

Citibank
01.2023 - Current
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Assistant Manager

Citibank
01.2015 - 12.2022
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Senior Officer

Citibank
01.2012 - 12.2014
  • Advised executive leadership on business strategy development by providing insightful analysis of industry trends, competitive landscape assessments, and risk mitigation recommendations.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Optimized supply chain management practices by evaluating current processes, identifying inefficiencies, and implementing cost-effective solutions.
  • Identified cost improvement changes and cost savings plans to increase company savings.

Officer, Citi Technology Infrastructure

Citibank N.A. Bangladesh
6 2009 - 12.2011
  • Directed flow of traffic in construction zones and guided vehicles around automobile accidents.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.

Education

B.Sc. (Computer Science) -

Daffodil International University

H.S.C. (Science) - undefined

Dhaka Board

S.S.C. (Science) - undefined

Dhaka Board

Skills

Project Management

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Certification

Certified in ITIL Foundation in IT Service Management: 12/2014

Personal Information

  • Father's Name: Late Md. Mizanur Rahman
  • Mother's Name: Rokeya Begum
  • Date of Birth: 02/03/1983
  • Nationality: Bangladeshi

References

Provided upon Request

Training

  • Cisco Certified Network Professional training completed from New Horizons, Dhanmondi Center, Dhaka.
  • Windows Network Security Management, Data Backup and System Recovery Training from BIBM.
  • IT Security and Fraud Prevention in Banks Training from BIBM.

Accomplishments

  • Supervised team of [Number] staff members.
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].

Timeline

Manager

Citibank
01.2023 - Current

Assistant Manager

Citibank
01.2015 - 12.2022

Senior Officer

Citibank
01.2012 - 12.2014

Officer, Citi Technology Infrastructure

Citibank N.A. Bangladesh
6 2009 - 12.2011

B.Sc. (Computer Science) -

Daffodil International University

H.S.C. (Science) - undefined

Dhaka Board

S.S.C. (Science) - undefined

Dhaka Board
Md. Majedul HaqueInfrastructure Manager