Aruni Tennakoon

Restaurant (F&B Server)

• Provide excellent customer service by greeting seating an attending to guest needs in a high-volume, fine dining environment.
• Cleaned and set up tables to promptly seat guests and reduce wait times.
• Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
• Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
• Handle guest inquiries, complaints and ensure satisfaction during dining experiences.

Housekeeping department

• Cleaning rooms including bathrooms
• Changing e linens an making beds.
• Replacing towels and other amenities
• Ensuring housekeeping carts are stocked an organized

• Greeted, served, and handled customers and all duties with a smile
• Answered questions about products and services
• Monitored system and counting inventory
• Managing stock and ordering new items and out-of-stock items
• Helped customers find what they need and inform them about prices, any offers, and discounts
• Handled guest complaints and transactions
• Housekeeping department
• F&B department

• Trained as a room attendant, housekeeping coordinator, and housekeeping supervisor as well
• Trained as a bar waitress and bartender
• (Opera bar, pool bar, Banquet bar)