ARTURO LAFFERTTE
Social Worker
Marrickville,New South Wales
Summary
Experienced social worker with a background in social and mental health management, focusing on advocating for the social rights of individuals in society. Skilled in multidisciplinary teamwork, developing individualized social intervention plans to empower and reintegrate individuals at all levels. Specialized in supporting marginalized families, education, employment, and diverse cultural backgrounds. Proficient in validating clients' social rights across various government services. In the private sector, have expertise in promoting well-being and quality of work life. Prioritize creating solutions that enhance organizational comfort and integrity to achieve overall objectives. Known for being personable, proactive, and meeting deadlines while delivering exceptional client care. Successful in high-demand environments while maintaining optimal performance. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Citizen Participation in Public Management
Ministry of Public Works Chile
06.2017 - 05.2019
- Chile's Law 20,500 ensures right of citizens to participate in country's policies, plans, programs, and actions. Ministry of Public Works (MOP) views citizen participation as cooperative process, where government and citizens work together to identify and discuss infrastructure projects concerning connectivity, territorial protection, public buildings, water resources, and solutions. This process emphasizes creating spaces for reflection and collective dialogue to actively involve citizens.
- Developed effective communication strategies to engage diverse audiences in public management initiatives.
Social worker in Psychiatric Hospital
Ministry Of Public Health Of Chile
05.2012 - 05.2017
- Management model from Social Work aims to improve mental health care by identifying and addressing insufficient quality of life variables in intervention sector. Through participatory processes with users, family members, clinical teams, and managers, this model generates criteria and quality standards to advance ambulatory health response and overcome inequities in sector.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Developed and maintained courteous and effective working relationships.
- Coordinated external healthcare professionals to uphold high-quality, person-centered care.
Social Worker at Educere Social Foundation
Educere Educere Social Foundation
Chile, Santiago
02.2008 - 04.2012
- Foundation Social Educere supports personal and community development, empowering those in social vulnerability to pursue their life goals. Achieve this through programs that bring out the abilities, skills, values, and beauty of most vulnerable individuals in society.
- Facilitated peer support groups to help clients connect with others.
- Documented client progress and activities in accordance with agency policies and procedures.
Education
Diploma in Organizational Welfare Management Organized By The School of Social Work of The Faculty of Social Sciences -
The Pontifical Catholic University of Chile
Chile, Santiago 03.2012 - 05.2012
Bachelor And Graduate in Social Work - Empowerment of People And Communities
Andrés Bello National University
Chile, Santiago 05.2005 - 05.2010
Skills
Reliability
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inmediatly, Marrickville, 2035, Australia, +61406883744, a.laffertte@live.com
Personal Information
- Date of Birth: 01/31/1985
- Nationality: Chilean
- Driving License: Australian Driver Licence
References
- Richard Contreras, Ministry of Public Works Chile, richard.contreras@mop.gov.cl
- Margarita Martinez, Psychiatric Hospital at Ministry of Public Health Chile, margarita.martinezs@redsalud.gov.cl
Extracurricular Activities
Alianza y Solidaridad is a non-profit organization based in Temuco, Chile. From March 2011 to December 2014, they focused on supporting the vulnerable Mapuche communities in Region IX, specifically in the Puerto Saavedra commune. Their programs aimed to enhance education for children and young people, while also revitalizing the Mapuche culture. More information can be found on their website: https://www.ongalianzaysolidaridad.org/.
Certification
PAYROLL, HR human resources training. Chil
Timeline
PAYROLL, HR human resources training. Chil
07-2019
Integrated Health Services Networks, Ministry of Public Health Chil
10-2017
Citizen Participation in Public Management
Ministry of Public Works Chile
06.2017 - 05.2019
Ethics and Social Responsibility in the Company, Pontifical Catholic University of Chile
05-2014
Social worker in Psychiatric Hospital
Ministry Of Public Health Of Chile
05.2012 - 05.2017
Diploma in Organizational Welfare Management Organized By The School of Social Work of The Faculty of Social Sciences -
The Pontifical Catholic University of Chile
03.2012 - 05.2012
Social Worker at Educere Social Foundation
Educere Educere Social Foundation
02.2008 - 04.2012
Bachelor And Graduate in Social Work - Empowerment of People And Communities
Andrés Bello National University
05.2005 - 05.2010
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